Top Things You Missed IN Retail

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Albertsons Cos. is unveiling a major omnichannel customer service initiative with the simultaneous rollout of three digital offerings.

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Hale & Hearty Soups, a gourmet fast-casual restaurant chain with 21 locations in New York City, Long Island, and Boston, reported significant improvement in point of sale issues chainwide after deploying Appetize solutions (90+ devices) between November 2020 to February 2021.

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A Kingston, N.Y., supermarket under the retail cooperative’s ShopRite banner is testing the Kardex Remstar Shuttle XP Vertical Lift Module (VLM) storage solution, Wakefern said Wednesday. The compact automated storage-and-retrieval system is designed to provide high-capacity storage in small spaces.

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After holding off on online shopping, Grocery Outlet Holding Corp. has begun exploring options for e-commerce partners.

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Retailer teamed with Axonify for mobile platform that delivers “bite-sized bursts of learning.”

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Bluedot, a location technology provider that provides real-world gamified experiences for KFC and McDonalds, is expanding it technology to power contextual augmented reality.

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Grocer joins Amazon Prime, Walmart+ with annual subscription offer and is touting a special deal on private brand purchases to generate trial.

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Kum & Go LC has partnered with the Colorado Energy Office to introduce DC fast-charging stations to another store in the state, at a new store opening in Wellington, Colo.

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The quick-serve restaurant cash is partnering with Reef — the largest operator of delivery kitchens in North America — to open and operate 700 delivery kitchens during the next five years across the United States, Canada and the United Kingdom. The rollout follows Wendy’s successful test of eight delivery kitchens in Canada in late 2020.

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Staples Canada is rolling out the TreviPay mobile app to offer a mobile app payment experience to its pre-approved business-to-business credit customers.

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An operator of more than 30 Burger King and Church's Texas Chicken franchises in Mexico is responding to the COVID-19 pandemic with Oracle cloud technology.

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FTD/Proflowers is deploying the SoundCommerce retail data platform, running on a Google cloud infrastructure, to create a “single source of truth” around every customer interaction across every channel.

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Recognizing the role technology is able to play within the current state of contactless needs and staffing shortages across the hospitality industry, Paramount Hospitality Management (PHM) has announced their partnership with Nuvola and Maestro PMS to integrate the tech providers’ communication tools via open application programming interfaces (APIs).

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The luxury African hotel, resort, and casino group will deploy the INTELITY platform across all properties to modernize service with mobile, contactless technology.

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Retailer joins list of retailers using the food waste app, selling store brand and branded items nearing their expiration date.

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The parent company of Saks Fifth Avenue is partnering with coworking company WeWork on the initiative, called SaksWorks. The news was first reported by the Wall Street Journal.

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Veras Retail today announced that Abenson will modernize its retail operations with Veras CheckOut omnichannel point-of-sale and Veras Activate for centralized promotions management.

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Walmart is quietly launching a new program called the Tech Services Initiative at select stores in Northwest Arkansas and the Dallas area.

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Managing a remote workforce may be business as usual for Walmart, but that isn’t stopping the company from integrating new processes to improve virtual collaboration and efficiency.

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Amazon Web Services is working with Wyndham Hotels & Resorts to upgrade its technology infrastructure and develop and deliver new guest services across its 21 brands, including Days Inn, La Quinta, Microtel, Ramada, Super 8, and Wyndham.

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Over the last year or so we’ve seen retailers and ecommerce sellers adopting AI tools at a frenetic pace. From backend inventory optimization to identifying salesfloor hotspots to highly targeted marketing programs, we’re seeing an influx of great retailing practices, all being driven by AI.

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Choctaw Country Market is the latest retailer to launch a contactless shopping experience for customers with the introduction of Market Curbside + Delivery.

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Coca-Cola Europacific Partners (CCEP) Indonesia is using the 8x8 CPaaS SMS API – from integrated cloud communications platform 8x8, Inc. – to provide distributors and retailers with a secure mobile experience for managing orders and deliveries.

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An augmented reality (AR) or virtual reality (VR) experience that allows shoppers to feel like they’re browsing in a store. Already used by Levi’s, Tommy Hilfiger, Ralph Lauren and other brands, Obsess creates a virtual store, either replicating a real-world location or creating something totally new, where consumers can browse and shop as they would without the internet.

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Footwear retailer Fleet Feet is leaning into social media and search advertising to not only drive digital sales but also propel people into its stores.

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Taco Bell on Thursday unveiled its newest store design promising to be the speediest unit yet.

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Giant Eagle and its GetGo division are the first U.S. supermarket and convenience chains to accept PayPal and Venmo payments at the store checkout.

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Beauty company IL MAKIAGE on Thursday (Aug. 12) announced the acquisition of artificial intelligence (AI) imaging startup Voyage81, a move that allows the company to enhance its machine learning capabilities through patented hyperspectral imaging tools and prepare for beauty and wellness launches.

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Steve Madden Mexico is incorporating the PredictSpring Modern POS and omnichannel commerce platforms into its brick-and-mortar stores.

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The toy retailer has entered into a partnership with the department store giant that includes rolling out branded in-store shops to more than 400 Macy’s stores in 2022.

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Walmart is looking for a director-level executive to oversee digital currency and cryptocurrency products. In a LinkedIn job listing posted early in the morning of Sunday, Aug. 15, Walmart is advertising the new position of digital currency and cryptocurrency product lead.

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7-Eleven is teaming up with on-demand alcohol delivery service Minibar Delivery in select markets.

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Alnatura, an organic supermarket chain based in Germany, has implemented Blue Yonder’s space and floor planning solution.

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One of the largest omnichannel home furnishings and decor retailers in Mexico will roll out the Algonomy FIND algorithmic search optimization tool.

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PayBright today announced its partnership with Canadian shoe retailer Browns. Now, Canadians shopping online at brownshoes.com and at Browns stores nationwide have the option to pay over time in 4 interest-free, biweekly installments.

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Carbone Restaurant Group is partnering with Piestro to expand its Fast Fired pizza chain, according to an email from Piestro.

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British luxury fashion brand, Hobbs, has partnered with OneStock, to deliver improved Click and Collect services and in-store and virtual appointments.

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Unioil Petroleum Philippines is pleased to announce its selection of P97 Networks to enhance the Unioil Mobile App with point of sale to fuel pump integration, loyalty card integration, mobile payment integration, offers, rewards, station locator and fuel price comparison functionality.

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Guests staying at LEGOLAND Hotels in New York and California are speaking with LEGOLAND characters and engaging with all aspects of the brand, hotel, and theme parks from inside their rooms using Volara’s hands-free, voice-first, guest-engagement platform with Google.

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