Top Things You Missed IN Retail

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What retail needs is a reunification of the POS and point-of-payment, similar to the highly personalized experience received in boutique shops. Which retailers are doing this successfully?

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Hotel Henry Urban Resort and Conference Center is leveraging Maestro’s cloud-based property-management system to support guests enjoying the popular lodging and convention destination.

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Swiss performance sportswear brand On has opened a global flagship store in New York’s NoHo neighborhood — its first standalone brick-and-mortar store — boasting a design-centric and technologically driven approach to the in-store consumer experience.

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Swedish fashion brand, Filippa K, has deployed an RFID based inventory management platform to improve inventory accuracy and increases product availability throughout their retail supply chains and stores. The retailer has chosen Nedap's !D Cloud platform to enable more agile omnichannel fulfilment.

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Three of those executives revealed the secret behind those success stories at AWS re:Invent, Amazon Web Services’ must-attend annual event for everything cloud.

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A Texas franchisee is evaluating how the addition of a drive-thru pickup window could impact off-premise service for the casual-dining brand

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Ceetay partnered with Dragontail Systems to upgrade to Dragontail’s Algo Dispatching Systems, which analyzes data using artificial intelligence and machine learning to fully optimize and automate the kitchen and dispatching flow, including order receipt/kitchen prioritization for meal preparation, food packing, dispatch, route management and delivery.

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Purchasing fuel, food and merchandise from a mobile device, receiving customized offers, and rolling back prices at the pump will soon be a reality at more than 4,500 CITGO branded retail locations in the United States. The enhanced CITGO mobile app is powered by P97 Networks, a leader in cloud-based mobile commerce.

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Agilysys, Inc. today announced that Win-River Resort & Casino has expanded its existing Agilysys relationship with the addition of Agilysys’ modern cloud-native SaaS mobile solutions, rGuest Express for mobile check-in/out and IG OnDemand for contactless food and beverage ordering and payment, as well as IG KDS for kitchen order management.

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When the pandemic hit, Edible was ready. It already had a dedicated delivery model, made possible by a robust fleet of refrigerated trucks; it had multiple omnichannel platforms customers could use to interact with the brand; its fruit arrangements and chocolate treats offered a way to say “we’re thinking of you” to friends or relatives you could not visit in person.

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Franklin Junction, a digital marketplace connecting restaurant operators with virtual concepts has added Chicago-based Wow Bao, the fast-casual Asian concept offering signature buns, bowls, potstickers and more, to its family of virtual restaurant brands.

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The digital-first economy was the story of 2020, but for many successful companies it wasn’t a complete surprise. It was an acceleration. It was a business evolution that they were prepared for regardless of the verticals they operate in. One of the companies that fits into that category is 7-Eleven.

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On Tuesday, Del Taco unveiled the new design, labeled “Fresh Flex.” It expands real estate potential and helps lower net investment costs, the company said, as well as provide “ultimate convenience for guests and [optimize] operational efficiencies.”

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Wolverine Worldwide is marrying consumer data with digital product testing in order to navigate today’s rocky landscape.

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Albertsons supermarket chain is reportedly laying off some of its unionized delivery drivers and instead teaming with DoorDash for deliveries.

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NCR Corporation announced today the acquisition of grocery e-commerce leader Freshop.

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Children's Place has been making investments to upgrade its omni-channel capabilities as part of its digital transformation strategy. The company’s $50 million digital transformation investment to enhance omni-channel capabilities in order to meet online demand is reaping benefits.

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Douglas, the leading premium beauty platform, is the first retailer to digitalize its entire supply chain management with AI-driven software made by RELEX Solutions.

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An Albertsons banner is the first American grocer to let customers pick up online grocery orders at a contactless kiosk.

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A regional home furnishings retailer has minimized supply chain disruptions with a modern electronic data interchange (EDI) platform.

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Taziki's will launch delivery through its app and online ordering at Tazikis.com.

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Wawa Inc. officially opened its first drive-thru convenience store on Dec. 18 in Westampton, N.J. The store has a traditional, full-service format with fuel, equipped with a two-lane drive-thru.

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Ally Fashion, continuing on 18-months of digital focus, makes critical steps to revolutionise customer journeys by creating a totally unique experience for each visitor.

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NCR Corporation is among the top providers of Worldwide Unified Commerce SaaS and Software and SaaS for the retail industry according to the Unified Commerce Market Research Report conducted by the IHL Retail Executive Advisory Program (REAP).

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