Top Things You Missed IN Retail

The Tupelo Captain D’s is open for dine-in, drive-thru, carry-out, and call ahead ordering with contactless curbside pick-up. Online ordering and third-party delivery are in the works.

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A recent Wall Street Journal article on robotics coming to a garden near you brought back memories of my office in Neuhausen am Rheinfall, Switzerland. Every afternoon, while doing the continuous string of international conference calls, I would observe a robot mower in the yard outside my window. The autonomous roamer would emerge from its electrically protected doghouse, run Swiss precision patterns across the lawn, and when finished return to its home to recharge.

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Agilysys, Inc. today announced that Three Forks Ranch has selected Agilysys Cloud-Native SaaS solutions for its premier wellness destination resort on the Colorado/Wyoming border including Agilysys Stay PMS, Agilysys Spa for spa management, Agilysys Seat for venue reservations, Agilysys InfoGenesis POS and Agilysys Eatec for inventory and procurement management.

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Amazon’s Key In-Garage Grocery Delivery is expanding across the country to more than 5,000 municipalities after a successful November 2020 pilot program in five cities.

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Aptos today announced that PT Eigerindo Multi Produk Industri, one of the largest retail companies in Indonesia, has selected Aptos’ PLM and Assortment Planning solutions to accelerate product development and deliver customer-centric assortments across its brand and 250 shops in the archipelago.

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KFC UK & Ireland is using Peak’s artificial intelligence system to unlock value from its restaurant and core menu data.

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Look out Amazon Go. A Lisbon startup plans to offer the same autonomous store technology to other retailers. Lisbon-based Sensei, a computer vision startup that allows convenience stores to offer check-out-free purchasing has secured a seed round of $6.5 million ('5.4M).

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Tanger Factory Outlet Centers has entered a partnership with logistics-as-a-service platform Fillogic to open a micro-distribution hub at the Deer Park Center in Deer Park, N.Y. The hub will be a model for other Tanger Outlet locations in the future.

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On the heels of its groundbreaking collaboration with Google, Albertsons Cos. has embarked on yet another game-changing partnership — this one with Adobe Experience Cloud with the aim of better harnessing data, thereby driving hyper-personalization and informing new, unique services.

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Amazon is piloting a new merchant-enabled customer engagement tool that allows brands to directly interact with shoppers. This is a first for the eCommerce giant, which typically has kept a lid on user data.

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Australian retailer Coles Group has partnered with RELEX Solutions on a project involving end-to-end supply chain planning for fresh produce categories as well as its long-term inventory planning capabilities.

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The Canadian specialty tea retailer selected a new POS system to help elevate the customer experience and cut down on inefficiencies.

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Fujitsu Frontech North America Inc. is continuing its commitment to transforming retail with the introduction and release of U-SCAN Elite as our sixth-generation self-checkout unit. Built with the FUJITSU Cash Automated Solution SmartCASH™ as its foundation, U-SCAN Elite has the smallest footprint of any high-capacity bill and coin recycling self-checkout solution on the market.

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Madewell on Tuesday introduced its debut mobile app to the public. It was first made available to Madewell Insiders on Monday, the company stated in an email to Retail Dive. The app is free on both Android and iOS.

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Software developer ProfitSword has installed its suite of business intelligence solutions in hotels managed by Regal Hospitality.

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Revionics LLC, an Aptos Company, today announced Sally Beauty Holdings, Inc. has partnered with Revionics’ intelligent pricing platform to enhance its pricing performance strategy.

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E-commerce marketplace, Wowcher, has gone live with a new retail media platform from CitrusAd.

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Amazon’s Just Walk Out technology could be about to launch at its Fresh grocery stores in the US.

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American Furniture Warehouse has rolled out AFW Room Planner, powered by the Marxent 3D Cloud.

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Big Y has launched their newest e-commerce platform, myPicks online ordering, to provide one more option for customers to shop for groceries.

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Built on the cloud-based IHG Concerto platform, digital check-in provides a safe, streamlined experience as guests return to travel; and supports IHG’s Stay with Confidence program.

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With some factors finally tilting in their favor after a brutal pandemic year, more retailers are showing some signs of recovery in recent months, with 31% of small retailers still unable to pay their rent this month, according to an April rent report from Alignable, an online referral network for small businesses.

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Luxury jeweler Noémie has debuted a new ‘Try it On’ AR feature as part of its website, alongside the launch of the brand new engraving option for The Diamond Eternity Band Ring.

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Google Cloud and Papa John’s International have announced a new, multi-year commitment involving the latter’s digital and data cloud strategy.

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Walmart is ditching the massive, automated pick-up towers inside its stores that hold online purchases for customers.

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Albertsons Cos. tallied double-digit gains in identical sales and saw digital sales surge over 250% in its 2020 fourth quarter and fiscal year.

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Boxing equipment supplier, Boxfit UK, recently swapped out an on-premise ERP for Brightpearl tech as it migrated its online shop to BigCommerce.

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Levi’s will continue to scale its AI-enabled product recommendation technology across the globe as the company reaps the benefits of providing more personalized direct-to-consumer experiences.

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Texas Born (TXB), a family of convenience stores and quick food operations with 47 locations across Texas and Oklahoma, has partnered with RangeMe to streamline its product sourcing efforts.

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Buy now, pay later (BNPL) platform Affirm has partnered with Ulla Johnson, which specializes in “free-spirited” clothing and accessories for women, the release stated. The deal will allow eligible customers to split the cost of any purchase over $50 into biweekly or monthly payments with no hidden fees.

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National drugstore chain Walgreens has updated its app for iOS for iPhones and iPads that facilitates order pickup and streamlines payment with Apple Pay. The Walgreens app also added same-day delivery and in-store pickup via Apple Pay or Apple Card.

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After years of helping Walgreens deliver value to customers in-store via promotional offers and coupons printed at check-out in more than 9,000 retail locations, shopper intelligence leader Catalina is extending its collaboration with Walgreens into the digital channel.

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Hennig-Olsen Is, the oldest ice cream producer and distributor in the Nordic region, will partner with RELEX Solutions, provider of unified retail planning solutions, to optimize and automate demand forecasting and planning for all sales channels.

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JD.com has been using China’s Digital Currency Electronic Payment, or DCEP, system to pay the salaries of some employees.

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Some of the region’s top luxe properties, Royal Resorts, Velas Resorts, and Mundo Imperial, have enlisted the digital services of Nuvola, hotel optimization and guest engagement software, to competitively provide enhanced guest experiences that speak to personalization in a minimal contact travel landscape.

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Restel, one of Finland’s largest restaurant service providers with restaurant brands such as Burger King, Taco Bell, and Rax Pizzabuffet, will implement RELEX’s workforce optimization solution to automize and optimize their shift planning. The RELEX solution will service Restel’s 200+ restaurants, which employ more than 2,500 people, driving better customer service and optimal efficiency.

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The supermarket is recording a new Welsh language voice for its self-service tills at the appropriate locations

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Waitrose is expanding its Deliveroo service to 110 new stores with up to 400 new roles created by the roll-out.

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Contentsquare is working with bed and mattress specialist Dreams to help the brand optimise its digital presence.

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Loyalty programs remain key revenue drivers for restaurants despite the financial hardships brought on by the pandemic.

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Buy-online-pickup-in-store and curbside are 75% of Tractor Supply’s digital sales, which experienced triple-digit percentage growth for the fourth consecutive quarter. Learn how the retailer invested in new technologies and operational components over the last year to get here.

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To meet consumers’ growing desire for digital-first options, including improving delivery and pickup options for digital orders, launching virtual events exclusive to loyalty program members, pilot testing autonomous deliveries, trying out “a number of walk-up-and-go options including walk up counters, pick up lockers, and standalone kiosks,” and testing an “integrated loyalty and e-commerce app” that joins both capabilities into “a single interface.”

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The offering enables immediate insurance for consumers with 1-click in the shopping cart.

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enVista and Körber have been selected to exponentially increase throughput for Titan Brands, Inc. to meet heightening demands for its direct-to-consumer and marketplace fulfillment strategy.

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Walmart has been very open about what it takes to better compete with Amazon. Following their fourth quarter results, top executives talked about their supply chain and omnichannel strategy at a high level.

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