Analyst Corner

Money 20/20 and the Future of Payments

A few weeks back I had the pleasure of attending the third annual Money 20/20 conference. By all accounts the show reflected both the sea change in the hype of the payment space with record attendance. Having begun two years ago with an initial attendance of 2,000 each successive year […]

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Mobile’s Massive Shift in POS

Mobile POS began in the Enterprise, but then took off massively in the small mom and pop retailer segment when Square released an inexpensive dongle that allowed just about any smartphone or tablet take credit card transactions. Next, the mom and pop market began to expand with newcomers like Level Up, […]

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The Case for Cloud POS

It wasn’t all that long ago that when someone mentioned “the cloud” as an option for Point-of-Sale (POS) systems, those in the know would scoff and say, “It’s just not possible.” And quite frankly, the initial deployments of cloud POS systems were not very good. Yet with new iterations of […]

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Should you do Apple Pay or EMV first?

With Apple’s long awaited release of mobile payment option they titled Apple Pay, retailers are once again given another payment option to consider…one that comes with a higher income demographic than the broader US population. So which should you do first? Adopt these new payment technologies from Apple, PayPal, MCX […]

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4 Stages of Mobile: Why All Roads Are Not The Same

Without question, mobility is well down the road to transforming how retailers and hospitality providers interact with customers. For instance, some restaurants have seen a 25% increase in table turn when mobile devices are used. And some retailers, especially in the Specialty segments, are planning to completely remove their traditional […]

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IBM and Apple for Retail: “It’s Complicated”

If IBM and Apple for retail were people on Facebook right now, the relationship status would say ”Its complicated.” There is no doubt that company-wide, in all industries, this is a deal that provides great synergies for both companies. Apple gets a dedicated top notch sales and service team into […]

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Oracle Buy MICROS – 6 Takeaways

Today it was formally announced that Oracle has purchased MICROS for $5.3 Billion or nearly 27x earnings. (Note: IHL Group is for sale at 27x earnings too – any takers?) This is clearly a primary retail and hospitality move for Oracle. Here are a few takeaways that this brings to […]

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Why PCI Compliance Actually Hurts Retail Security

PCI Security requirements from the card associations has been a pain in the rear for many a retailer for many years. Some of the new EMV guidelines hold out hope for eliminating the need for PCI audits. However, one can make a strong case that the money and efforts towards […]

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NRF 2014 – The Vibe

Now a little more than four weeks post Big Show it gives most of us the opportunity to regroup, reflect, and almost begin to see the light of the day from all of the activities that two plus days of constant meetings brings. As I mentioned last week, my overall […]

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