Analyst Corner

IBM and Apple for Retail: “It’s Complicated”

If IBM and Apple for retail were people on Facebook right now, the relationship status would say ”Its complicated.” There is no doubt that company-wide, in all industries, this is a deal that provides great synergies for both companies. Apple gets a dedicated top notch sales and service team into […]

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Oracle Buy MICROS – 6 Takeaways

Today it was formally announced that Oracle has purchased MICROS for $5.3 Billion or nearly 27x earnings. (Note: IHL Group is for sale at 27x earnings too – any takers?) This is clearly a primary retail and hospitality move for Oracle. Here are a few takeaways that this brings to […]

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Why PCI Compliance Actually Hurts Retail Security

PCI Security requirements from the card associations has been a pain in the rear for many a retailer for many years. Some of the new EMV guidelines hold out hope for eliminating the need for PCI audits. However, one can make a strong case that the money and efforts towards […]

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NRF 2014 – The Vibe

Now a little more than four weeks post Big Show it gives most of us the opportunity to regroup, reflect, and almost begin to see the light of the day from all of the activities that two plus days of constant meetings brings. As I mentioned last week, my overall […]

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NRF 2014 – Thoughts from an Analyst

This year marks my 10th consecutive NRF show. The show continues to get both bigger with plans next year to expand the floor hours with the show opening for five hours on Sunday. This comes as a mixed blessing. With over 500+ potential vendors to see it is impossible to […]

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3 HUGE Mistakes Companies Make at NRF

Every year vendors naturally spend lots of time, energy, and money setting up booths, demos, and having parties around the National Retail Federation Big Show. Why not, this is where the customers are. But much of this investment never reaches its full potential because they neglect to take some simple […]

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Deciphering the Hype

Recently we released a new study, Mobile POS: Hype to Reality. According to the findings, the mobile POS market will surpass $2 billion in hardware and software sales in North America in 2013 and 28 percent of North American retailers plan to adopt mobile POS in some form by the […]

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Mobile POS: Affecting and Effects

As as we discussed in our study Mobile POS: Hype to Reality, mobility is well down the road to transforming how retailers and hospitality providers interact with customers. For instance, some restaurants have seen a 25% increase in table turn when mobile devices are used. And some retailers, especially in […]

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IHL Group Dissects Mobile POS

As more consumers use mobile devices, retailers are leveraging mobile applications to offer better service and more integrated shopping experiences. In fact, tablet shipments have increased by 38% in 2013, according to a study of North American retailers, titled: Mobile POS: Hype To Reality. In addition, 28% of respondents plan […]

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Can You Handle The Truth?

Whether it is mobile or Omni-channel retail, retailers are moving to phase two of the one version of the truth mindset. The desire is to remove complexity and to get everyone working from the same version of the data. The single version of the truth started as a business intelligence […]

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