Analyst Corner
A View from the GK Software User’s Conference
I recently had the opportunity to speak at the GK Software User’s conference in Raleigh in late September. The event marked a significant milestone for GK, as it was their…
Navigating Legacy Systems Challenges for Tier 1 Retailers
In the fast-paced world of retail, Tier 1 retailers (those with annual sales of $1 Billion or more, who drive IT spending in the industry) face a unique set of…
The AI Impact on Retail Sales Growth
The retail industry is undergoing a profound transformation, largely driven by the increasing adoption of AI/ML technologies. This blog post delves into the transformative impact of AI/ML on retail sales…
OnDemand – Charting the AI-Driven Transformation of Grocery
Charting the AI-Driven Transformation of Grocery The transformation of the grocery industry is no longer a future concept; it is happening now. With the convergence of technology, data, and the…
AI/ML and Generative AI Has Potential to Bring Over $580 Billion in Extra Profits for Amazon and Walmart
New AI Readiness Index (AIR) research from IHL Group ranks the AI readiness for 212 top public retailers and restaurants with potential financial impact through 2029. NASHVILLE, TN, US, August…
Retail Returns: A Double-Edged Sword
Retail Returns Retail returns continue to be a challenge for the industry, and they require a system of reverse logistics. As e-commerce continues to rise, so too does the volume…
A Blend of Business and Speed: A Review of Tech Mahindra’s Analyst Day
Earlier this year I had the incredible opportunity to attend Tech Mahindra's Analyst Day at the iconic Texas Motor Speedway. Going into the day I was not familiar with Tech…
Analytics in the Retail Enterprise: Paving the Way for the Future
Retail Analytics In today's retail environment, understanding data is no longer a luxury but a necessity. The rapid growth of e-commerce, evolving customer behaviors, and the sheer amount of data…
OnDemand – The Good, The Bad, the Ugly – Inventory Distortion
Retail Inventory Distortion - Out-of-Stocks and Overstocks IHL has been tracking retail inventory distortion and the true cost of retail out-of-stocks and overstocks for 17 years. Inventory distortion worldwide is…
Generative AI or Traditional AI/ML? Which will have a greater impact on Retail and Foodservice?
In the ever-evolving landscape of retail and hospitality, the adoption of artificial intelligence (AI) is revolutionizing the way businesses operate. According to IHL’s Retail AI Revolution Forecast Model, the numbers paint…