There are many criteria that have separated the winners since the beginning of the pandemic, but there is one technology that winning retailers are rolling out in 2021 at a rate nearly 9.5x the rate of others. You would think it is a new technology like AI/ML or something specifically […]
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IHL researched over 300 North America Retail Brands as part of our Retail Competitive Leaders Study and asked them which of 30 top vendors they would be increasing their business with the most and by how much in 2020. The results were clear: the largest vendors are taking an even […]
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What will separate winning retailers this holiday season? You might say good marketing, a hot product, strong ecommerce offering? All of these are important. But what will separate retailers this holiday season in one specific thing. They have accurate inventory counts that are exposed on their ecommerce sites and they […]
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Amazon has changed retailing with Amazon Prime… how much? What percentage of the population has Prime. How do those shoppers react differently? And how must retailers respond in this new world. Click for webinar replay Download white paper Download the slides from the webinar For […]
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One of the most common questions we get at IHL is who is winning among vendors in retail? Which vendors have momentum? And which vendors are retailers increasing business with the most? These questions not only come from vendors and competitors, but also investors, retailers and the press. The following […]
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One of the frustrations in pushing back against the false Retail Apocalypse narrative are situations like Toys ‘R’ Us that people will point to and say – what about them? It’s pretty easy to find stories that fuel the narrative but looking just a bit under the hood you see […]
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Retailers are facing a radically changing consumer. The rise of online shopping is forcing retailers to not only update their technologies but the ways in which they engage their customers. Things like mobile ordering, Click and Collect, Buy online and Pickup in Store (BOPIS) are requiring new processes and more […]
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A week prior to Christmas (2017), I was invited to Amazon’s Seattle headquarters for a first-hand demo of the Amazon Go concept along with an opportunity to speak with Dilip Kumar. Dilip is Vice President of Technology at Amazon, with responsibility for both Amazon Books and Amazon Go stores. Prior […]
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If you go to any trade show or look up a technology directory you see hundreds of vendors that promise that their products help increase sales for retailers. But which ones, once deployed, can actually show a correlation to increased sales? We’ve done the research. We looked at 30 categories […]
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We want to do a shoutout to IHL VP of Retail Strategy Jeff Roster for being named one of the “Influentials: Top 10 Movers and Shakers in Retail” by RIS News. Below are some of the key highlights. “As the VP of retail strategy at IHL, Jeff Roster is conducting research […]
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