Analyst Corner

Deciphering the Hype

Recently we released a new study, Mobile POS: Hype to Reality. According to the findings, the mobile POS market will surpass $2 billion in hardware and software sales in North America in 2013 and 28 percent of North American retailers plan to adopt mobile POS in some form by the […]

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Mobile POS: Affecting and Effects

As as we discussed in our study Mobile POS: Hype to Reality, mobility is well down the road to transforming how retailers and hospitality providers interact with customers. For instance, some restaurants have seen a 25% increase in table turn when mobile devices are used. And some retailers, especially in […]

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IHL Group Dissects Mobile POS

As more consumers use mobile devices, retailers are leveraging mobile applications to offer better service and more integrated shopping experiences. In fact, tablet shipments have increased by 38% in 2013, according to a study of North American retailers, titled: Mobile POS: Hype To Reality. In addition, 28% of respondents plan […]

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Can You Handle The Truth?

Whether it is mobile or Omni-channel retail, retailers are moving to phase two of the one version of the truth mindset. The desire is to remove complexity and to get everyone working from the same version of the data. The single version of the truth started as a business intelligence […]

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Trends for 2013

Clearly the single biggest trend for 2012 has been the addition of mobile devices to the retail environment. This has been the fastest adoption of a technology that we have ever seen. It is even faster than the adoption of Internet to the stores. There are four different ways that […]

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iPhone 5 – Any Good For Retailers?

After looking over the Apple iPhone announcement I found myself, well quite underwhelmed. Oh my analyst friends that are photography buffs were drooling over the new low-light camera. And certainly the availability of 4G LTE available worldwide is a huge drawing card for the hoards of iPhone 3s, 4, and […]

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IBM and HP extend POS Terminal Share in 2011

According to the IHL POS Vendor Database, IBM in particular had a stellar year, extending their overall market leadership position in 2011. Although showing strong growth overall, the performance in the Europe/Middle East/Africa division was especially strong. In the case of HP, their entrance into the hospitality segments worldwide helped […]

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