AI/ML
OnDemand – Who’s Winning, Who’s Failing, What’s Working
IHL has been tracking retail inventory distortion and the true cost of retail out-of-stocks and overstocks for 19 years. Inventory distortion worldwide is a critical issue that continues to plague…
How DICK’S Sporting Goods Closes the Retail Execution Gap
The difference between successful retailers and those that struggle has never been greater. IHL recently concluded a webinar with DICK'S Sporting Goods and Zebra Technologies on how the sporting goods…
We’re Not Ready for This
Wayne and Garth had us laughing out loud to their famous skit from Wayne’s World that made it to SNL. That brings back some great memories. But when it comes…
“Retail Apocalypse”: A Look Back
Never let a good tagline get in the way of the truth If you believed the headlines of 2016-2017, we shouldn't be here. The Oxford English Dictionary refers to the…
The Brutal Reality of Retail AI Economics
Remember when retail tech projects were fairly linear? You'd spend months or years selecting a new POS system, then years more implementing it. Those days are gone. The AI revolution…
OnDemand – Retailers Doubling Down on Returns
In this research we discuss the current environment around returns, an epidemic like theft which has only grown in recent years. We review the latest impacts on the bottom line…
US Retail Tariff Impact Calculator
Use the following US Retail Tariff Calculator to help predict the financial impact of tariffs on US retailers. Select the retailer from the menu (click in box to select) and…
Was this the DeepSeek Moment for Computer Vision?
After 33 NRFs, few moments stand out to me as transformative milestones. Most were a mishmash of buzzword bingo with every vendor saying pretty much the same thing. NRF 2025,…
OnDemand – Analyst Recap of NRF 2025
In this webinarJeff RosterofThird Eye AdvisoryandLee Holman, Jerry Sheldon and Greg BuzekfromIHL Groupprovide a brief holiday and economy update, then discuss Agentic AI, IoT, Loss Prevention, RFID, Computer Vision, Self-Checkout,…
OnDemand – Holiday Sales Update – Intelligent Commerce
In this research we discussed current holiday sales and then covered the transformative trends in retail, focusing on the results from integrating AI, machine learning, and composable commerce to boost…