AI/ML
JustAskGreg.ai – Democratizing Retail Analyst Access
AI-Powered Analyst Platform Makes 30 Years of Retail Technology Research Accessible to Individual Professionals for First Time IHL Group, a global research and advisory firm specializing in retail and hospitality…
The New Retail Tech Benchmarks
Most conversations about retail tech benchmarks start in the wrong place. Leaders ask: "What new technology should we buy?" They research solutions. They compare vendors. They evaluate features. They build…
How Fast Is Retail Really Changing? The Truth Beyond the Hype
How fast is retail really changing? It's the question I get asked constantly at conferences, in client briefings, and from retailers trying to figure out where to place their bets.…
The Smarter Store…and more – Latest Retail Thoughts
Amazon's Rufus just threw down a number that's reshaping every retail strategy conversation happening right now. $10 billion. That's not a projection buried in a footnote. That's Amazon's internal estimate…
OnDemand – Shelf Intelligence Report – Rebuilding Retail Relationships Through Automation
Overview While 65% of retailers classify inventory accuracy as either mission critical or a key priority, less than 22% achieve over 80% compliance in any of the fundamental metrics: On-Shelf…
OnDemand – Shelf Intelligence – Revenue Imperative for Modern Retail
Overview While digital transformation has dominated industry conversations for the past decade, a critical operational challenge continues to erode profitability with brutal efficiency: inventory accuracy and shelf availability. This research…
2026 Retail Intelligence Briefing: Trends, Tech, and Tactical Readiness
Which technologies moved the needle in 2025 and which ones are poised for the greatest growth in 2026. That is the subject of our latest webinar. This includes a first…
Adapt or be Outpaced: Tech Imperative for Retail’s Mid-Market
The mid-market retail sector stands at a critical inflection point. While the largest retailers double down on technologyinvestments - spending nearly twice their revenue percentage compared to just a few…
Top 5 Things I Learned at Zebra Zone 2025
Last week I had the opportunity to attend the Zebra's Zone conference and their inaugural Frontline AI Summit in Nashville (my home town). Thankfully I missed the chaos at the…
OnDemand – Who’s Winning, Who’s Failing, What’s Working
IHL has been tracking retail inventory distortion and the true cost of retail out-of-stocks and overstocks for 19 years. Inventory distortion worldwide is a critical issue that continues to plague…