Analyst Corner

WFM Best Practices

The explosion in web-based workforce management systems provides the retailer with the opportunity to manage the entire process of budgeting, forecasting, scheduling, optimizing schedules, task management, time and attendance, and analytics much more holistically. However, the advertised strength of these systems requires two distinct qualities that retailers are often lacking: […]

Read More ›

Is the Amazon Kindle Fire The Ideal Retail Tablet?

It’s the end of the world as we know it…It’s the end of the world as we know it….It’s the end of the world as we know it and..I’m not sure how I feel. (Sorry R.E.M., you bailed before I did.) Yesterday’s announcement of the Kindle Fire, Amazon’s new multi-media […]

Read More ›

Is Self-Checkout Dead?

If you read the articles recently in the mainstream press, there are great headlines saying that retailers are removing self-checkout en mass. Well, the old axiom “Don’t believe everything you read” comes into play. What is true? Well let’s start at the source of the headlines. Albertsons, the split of […]

Read More ›

The Search For Intelligence

It would seem obvious that retailers would want to utilize every tool available to gain insight into their business. Yet, that does not seem to be the case when it comes to Business Intelligence (BI) software. In fact, data pulled from IHL Group’s Sophia Data Service indicates that only 23% […]

Read More ›

Avoiding Workforce Management Labor Pains

The explosion in web-based workforce management systems provides the retailer with the opportunity to manage the entire process of budgeting, forecasting, scheduling, optimizing schedules, task management, time and attendance, and analytics much more holistically. However, the advertised strength of these systems requires two distinct qualities that retailers are often lacking: […]

Read More ›

Where is POS Going?

Over the course of the past dozen years or so, we have had a ringside seat to witness some really interesting changes in the POS landscape. We saw the shipment growth curve change from a fairly constant 4-5% uptick each year to one with a more sinusoidal look due to […]

Read More ›

Self Service – Where is it Headed?

Previously, at IHL we have written about the historical changes in the POS landscape, as well as where we saw POS heading in the future. As part of that discussion, we briefly addressed the expectation that Self-Checkout systems and Kiosks would continue to grow in the retail landscape. Certainly, Self-Checkout […]

Read More ›

Benefits of Intelligent Video Not Lost on the Wise

I love technology. I guess it is fair to say that it runs in my blood. As someone that formerly worked in the jet engine and rocket propulsion industry it is a natural affection. Within retail, technology can take various forms from the simplest of applications used by retailers for […]

Read More ›
 1 ... 7 8 9 10