Retail
OnDemand – Shelf Intelligence Report – Rebuilding Retail Relationships Through Automation
Overview While 65% of retailers classify inventory accuracy as either mission critical or a key priority, less than 22% achieve over 80% compliance in any of the fundamental metrics: On-Shelf…
OnDemand – Shelf Intelligence – Revenue Imperative for Modern Retail
Overview While digital transformation has dominated industry conversations for the past decade, a critical operational challenge continues to erode profitability with brutal efficiency: inventory accuracy and shelf availability. This research…
2026 Retail Intelligence Briefing: Trends, Tech, and Tactical Readiness
Which technologies moved the needle in 2025 and which ones are poised for the greatest growth in 2026. That is the subject of our latest webinar. This includes a first…
Adapt or be Outpaced: Tech Imperative for Retail’s Mid-Market
The mid-market retail sector stands at a critical inflection point. While the largest retailers double down on technologyinvestments - spending nearly twice their revenue percentage compared to just a few…
OnDemand – Who’s Winning, Who’s Failing, What’s Working
IHL has been tracking retail inventory distortion and the true cost of retail out-of-stocks and overstocks for 19 years. Inventory distortion worldwide is a critical issue that continues to plague…
The Great Retail Data Divide
I've been tracking retail data for over 33 years, and for the last two years we have seen a major disconnect between government survey methodology and actual transaction reality. The…
We’re Not Ready for This
Wayne and Garth had us laughing out loud to their famous skit from Wayne’s World that made it to SNL. That brings back some great memories. But when it comes…
“Retail Apocalypse”: A Look Back
Never let a good tagline get in the way of the truth If you believed the headlines of 2016-2017, we shouldn't be here. The Oxford English Dictionary refers to the…
The Brutal Reality of Retail AI Economics
Remember when retail tech projects were fairly linear? You'd spend months or years selecting a new POS system, then years more implementing it. Those days are gone. The AI revolution…
The Hidden Enemy: Unmasking and Combating the Growing Threat of Retail Return Fraud
When we talk about the retail returns crisis, we're often focused on legitimate returns—the sizing issues, product dissatisfaction, or simple buyer's remorse. But lurking within those growing return rates is…