Retail
OnDemand – Who’s Winning, Who’s Failing, What’s Working
IHL has been tracking retail inventory distortion and the true cost of retail out-of-stocks and overstocks for 19 years. Inventory distortion worldwide is a critical issue that continues to plague…
The Great Retail Data Divide
I've been tracking retail data for over 33 years, and for the last two years we have seen a major disconnect between government survey methodology and actual transaction reality. The…
We’re Not Ready for This
Wayne and Garth had us laughing out loud to their famous skit from Wayne’s World that made it to SNL. That brings back some great memories. But when it comes…
“Retail Apocalypse”: A Look Back
Never let a good tagline get in the way of the truth If you believed the headlines of 2016-2017, we shouldn't be here. The Oxford English Dictionary refers to the…
The Brutal Reality of Retail AI Economics
Remember when retail tech projects were fairly linear? You'd spend months or years selecting a new POS system, then years more implementing it. Those days are gone. The AI revolution…
The Hidden Enemy: Unmasking and Combating the Growing Threat of Retail Return Fraud
When we talk about the retail returns crisis, we're often focused on legitimate returns—the sizing issues, product dissatisfaction, or simple buyer's remorse. But lurking within those growing return rates is…
OnDemand – Retailers Doubling Down on Returns
In this research we discuss the current environment around returns, an epidemic like theft which has only grown in recent years. We review the latest impacts on the bottom line…
Mexico POS Terminal Market – 2025
Mexico POS Terminal Market Mexico's POS Terminal Market A Growing Retail Technology Landscape with Urban/Rural Divide Retail sales in Mexico are dominated by major chains like Walmart de México (over…
Brazil POS Terminal Market – 2024
Brazil POS Terminal Market Brazil's POS Terminal Market A Rapidly Evolving Retail Technology Landscape Brazil represents one of Latin America's most dynamic POS markets, driven by rapid digitalization and financial…
US Retail Tariff Impact Calculator
Use the following US Retail Tariff Calculator to help predict the financial impact of tariffs on US retailers. Select the retailer from the menu (click in box to select) and…