Analyst Corner

What’s in a name – A better POS, perhaps?

When you attend the number of events that we do at IHL, you hear a lot of buzzwords and often roll your eyes while playing Buzzword Bingo when the overused terms come up in presentations.  But every once in a while you hear a new description that actually does a better […]

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What Retailers Must Steal From Disney

It used to be that consumers HAD to go shopping.  But in our time-starved world, with the likes of Amazon delivering not just in 2 days but even in 1 hour, retailers must give consumers a reason they WANT to shop in their stores. To do so, retailers must transform […]

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When Will Retailers Get Real?

Almost every retailer is struggling with same store comps this year.  The energy dividend has gone away and as an industry many companies are in absolute denial that the world of retailing is changing dramatically and customers are struggling to find a reason to come into their stores.  A few […]

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Pursuing Unified Commerce Without Sacrificing Security

Without question, the single biggest trend in retail is in the area of Unified Commerce; namely getting both internal and external systems integrated in such a way that product can be shopped from anywhere and delivered from anywhere.  Retailers are scrambling to figure out how to best compete against Amazon, […]

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Is Amazon the Walmart of 1990?

According to Investor’s Business Daily, over 51% of all E-Commerce growth during the holidays went to Amazon, and roughly a quarter of all North American retail growth for the year went to Amazon. Over 38% of U.S. households now have an Amazon Prime account, mainly for the free, two-day shipping, and […]

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Stupid Is as Stupid Does – EMV Mess

There is an old saying, “Pigs get fat, hogs get slaughtered.”  There is no hog more deserving to get slaughtered in the retail landscape than the merchant/acquiring banks in the US PCI/EMV debacle with Visa/Mastercard/AMEX. As we all know October 1st was the deadline for the EMV mandate in the […]

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REPLAY: Unified Commerce – Modern Retail’s Coming Together

The following is a replay of a webinar from December 15th on how retail is moving towards Unified Commerce. Unified Commerce is one step beyond Omnichannel and includes the technology enabled retail functions (both inside and outside the company) to serve the consumer where, when and how they desire. Multi ->Cross->Omni->Unified […]

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