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IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

IHL Group is a global research and advisory firm for the retail and hospitality industries.

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  • Mobile’s Massive Shift in POS

    Mobile POS began in the Enterprise, but then took off massively in the small mom and pop retailer segment when Square released an inexpensive dongle that allowed just about any smartphone or tablet take credit card transactions. Next, the mom and pop market began to expand with newcomers like Level Up, […]

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  • The Case for Cloud POS

    It wasn’t all that long ago that when someone mentioned “the cloud” as an option for Point-of-Sale (POS) systems, those in the know would scoff and say, “It’s just not possible.” And quite frankly, the initial deployments of cloud POS systems were not very good. Yet with new iterations of […]

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  • Should you do Apple Pay or EMV first?

    With Apple’s long awaited release of mobile payment option they titled Apple Pay, retailers are once again given another payment option to consider…one that comes with a higher income demographic than the broader US population. So which should you do first? Adopt these new payment technologies from Apple, PayPal, MCX […]

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