Hard Data. Smart Decisions.

IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

IHL Group is a global research and advisory firm for the retail and hospitality industries.

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  • Stupid Is as Stupid Does – EMV Mess

    There is an old saying, “Pigs get fat, hogs get slaughtered.”  There is no hog more deserving to get slaughtered in the retail landscape than the merchant/acquiring banks in the US PCI/EMV debacle with Visa/Mastercard/AMEX. As we all know October 1st was the deadline for the EMV mandate in the […]

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  • REPLAY: Unified Commerce – Modern Retail’s Coming Together

    The following is a replay of a webinar from December 15th on how retail is moving towards Unified Commerce. Unified Commerce is one step beyond Omnichannel and includes the technology enabled retail functions (both inside and outside the company) to serve the consumer where, when and how they desire. Multi ->Cross->Omni->Unified […]

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Industry Breaking News Full News Archives ›

Pinpointing Products Pinpointing Products

As an online seller of thousands of different auto parts, Andy’s Auto Sport is a strong believer in customization and developing sales applications in-house. Over the last few years, though, the company found its customized platforms were not always scalable. Read Article ›

Go Big or Go Home Go Big or Go Home

“Let’s build something together” likely conjures up images of a new deck or a kitchen renovation for customers of Lowe’s home improvement stores. For Kyle Nel, it means something much farther away. Read Article ›