Analyst Corner
OnDemand – Shelf Intelligence Report – Rebuilding Retail Relationships Through Automation
Overview While 65% of retailers classify inventory accuracy as either mission critical or a key priority, less than 22% achieve over 80% compliance in any of the fundamental metrics: On-Shelf…
Dreamforce 2025: From Unified Commerce to Agentic Orchestration—Salesforce Sets the Stage for the Next Wave of Value
Retailers and manufacturers face mounting pressure to adapt. Dreamforce 2025 responded not with incremental upgrades but with a clear operating roadmap that prioritizes scalable impact and measurable outcomes. Salesforce’s moves…
OnDemand – Shelf Intelligence – Revenue Imperative for Modern Retail
Overview While digital transformation has dominated industry conversations for the past decade, a critical operational challenge continues to erode profitability with brutal efficiency: inventory accuracy and shelf availability. This research…
SAP Connect – Big 5 for Retail: AI, Engagement, and Orchestration Unleashed
I just returned from SAP Connect 2025 in Las Vegas. This was essentially a new event as a unification of five prior events (CX, Spend, Success, Finance, and Supply Chain…
2026 Retail Intelligence Briefing: Trends, Tech, and Tactical Readiness
Which technologies moved the needle in 2025 and which ones are poised for the greatest growth in 2026. That is the subject of our latest webinar. This includes a first…
Adapt or be Outpaced: Tech Imperative for Retail’s Mid-Market
The mid-market retail sector stands at a critical inflection point. While the largest retailers double down on technologyinvestments - spending nearly twice their revenue percentage compared to just a few…
Top 5 Things I Learned at Zebra Zone 2025
Last week I had the opportunity to attend the Zebra's Zone conference and their inaugural Frontline AI Summit in Nashville (my home town). Thankfully I missed the chaos at the…
Retail Inventory Crisis Persists Despite $172 Billion in Improvements
The global retail industry continues to hemorrhage $1.73 trillion annually due to the cost of out-of-stocks and overstocks according to IHL Group. "The next decade will see technology advancements that…
OnDemand – Who’s Winning, Who’s Failing, What’s Working
IHL has been tracking retail inventory distortion and the true cost of retail out-of-stocks and overstocks for 19 years. Inventory distortion worldwide is a critical issue that continues to plague…
How DICK’S Sporting Goods Closes the Retail Execution Gap
The difference between successful retailers and those that struggle has never been greater. IHL recently concluded a webinar with DICK'S Sporting Goods and Zebra Technologies on how the sporting goods…