Asia/Pacific POS Terminal Study – 2024

PRODUCT OVERVIEW

In our 2024 Asia/Pacific POS Terminal study we explore the market climate for POS terminals throughout the region Asia/Pacific region. Along with the general retail environment for each country/region, we discuss the country-by-country shipments, installed base, and forecasts for the following retail market segments:

  • Food/Grocery
  • Drug Stores/Pharmacies
  • Hypermarkets
  • Mass Merchants
  • Department Stores
  • Specialty Stores
  • Hospitality

Testimonial:

Whenever I think of POS the first company that comes to mind is IHL Group. But IHL is so much more than just POS. The depth and breadth of IHL’s studies, databases, tools and fields of expertise grows each year and I look forward to taking full advantage of each and every one of them. – Joe Skorupa, Group Editor RIS News.


Related Studies include the following:

HIGHLIGHTS

Along with the general retail environment for each country/region, we discuss the country by country shipments, installed base, and forecasts for the following retail market segments:

  • Food/Grocery
  • Drug Stores/Pharmacies
  • Hypermarkets
  • Mass Merchants
  • Department Stores
  • Specialty Stores Hospitality

Table of Contents

INTRODUCTION

1. TRENDS/BARRIERS

2. ASIA/PACIFIC MARKET OVERVIEW

2.1 POS Shipment History 2.2 POS Installed Base History

3. JAPAN

3.1 Retail Overview 3.2 POS Shipment History 3.3 POS Installed Base History

4. CHINA

4.1 Retail Overview 4.2 POS Shipment History 4.3 POS Installed Base History

5. INDIA

5.1 Retail Overview 5.2 POS Shipment History 5.3 POS Installed Base History

6. AUSTRALIA / NEW ZEALAND

6.1 Retail Overview 6.2 POS Shipment History 6.3 POS Installed Base History

7. SOUTH KOREA

7.1 Retail Overview 7.2 POS Shipment History 7.3 POS Installed Base History

8. VIETNAM

8.1 Retail Overview 8.2 POS Shipment History 8.3 POS Installed Base History

9. TAIWAN

9.1 Retail Overview 9.2 POS Shipment History 9.3 POS Installed Base History

10. HONG KONG

10.1 Retail Overview 10.2 POS Shipment History 10.3 POS Installed Base History

11. OTHER ASIA/PACIFIC

11.1 Retail Overview 11.2 POS Shipment History 11.3 POS Installed Base History

12. Summary Tables

12.1 POS Historical Shipments by Segment from 2019 – 2022 12.2 POS Historical Installed Base by Segment from 2019 – 2022

13. FORECASTS

12.1 Projected Shipments by Segment from 2022 – 2027 12.2 Projected Installed Base by Segment from 2022 – 2027

REFERENCES

List of Figures

Figure 1 Asia/Pacific POS Shipment History and Forecast

Figure 2 Asia/Pacific POS Installed Base History and Forecast

Figure 3 Japan POS Shipment History and Forecast

Figure 4 Japan POS Installed Base History and Forecast

Figure 5 Japan POS Terminal Shipments and Installed Base by Retail Segment

Figure 6 China POS Shipment History and Forecast

Figure 7 China POS Installed Base History and Forecast

Figure 8 China POS Terminal Shipments and Installed Base by Retail Segment

Figure 9 India POS Shipment History and Forecast

Figure 10 India POS Installed Base History and Forecast

Figure 11 India POS Terminal Shipments and Installed Base by Retail Segment

Figure 12 Australia/New Zealand POS Shipment History and Forecast

Figure 13 Australia/New Zealand POS Installed Base History and Forecast

Figure 14 Australia/New Zealand POS Terminal Shipments and Installed Base by Retail Segment

Figure 15 South Korea POS Shipment History and Forecast

Figure 16 South Korea POS Installed Base History and Forecast

Figure 17 South Korea POS Terminal Shipments and Installed Base by Retail Segment

Figure 18 Vietnam POS Shipment History and Forecast

Figure 19 Vietnam POS Installed Base History and Forecast

Figure 20 Vietnam POS Terminal Shipments and Installed Base by Retail Segment

Figure 21 Taiwan POS Shipment History and Forecast

Figure 22 Taiwan POS Installed Base History and Forecast

Figure 23 Taiwan POS Terminal Shipments and Installed Base by Retail Segment

Figure 24 Hong Kong POS Shipment History and Forecast

Figure 25 Hong Kong POS Installed Base History and Forecast

Figure 26 Hong Kong POS Terminal Shipments and Installed Base by Retail Segment

Figure 27 Other Asia/Pacific POS Shipment History and Forecast

Figure 28 Other Asia/Pacific POS Installed Base History and Forecast

Figure 29 Other Asia/Pacific POS Terminal Shipments and Installed Base by Retail Segment

Figure 30 2022 – 2027 Asia/Pacific Projected Shipments by Retail Segment

Figure 31 2022 – 2027 Asia/Pacific Projected Installed Base by Retail Segment

PREVIEW

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TESTIMONIALS

IHL has been leading the way with insightful and relevant analysis, both higher level, but also very well grounded – and for many years I have been considering a key player in retail. Mana Yellin – Supersmart Ltd.

IHL’s reports are more balanced and have fewer ulterior motives in my view (than other analyst research). Plus, their research has excellent data regarding not only the channel, but deployment of POS from various perspectives. And they don’t use terms like “mobile payments” incorrectly…In other words, they get it. – Mobile Payments CEO

I’m a professor at the University of Texas at Dallas. Teaching retail, marketing and IT … your material helps keep the class up to speed with what’s really happening in life … not just textbook ramblings.  Thank you! – Charles Haseman – UT Dallas

FAQs

What do you define as POS?

At IHL we believe it is important that we state clearly the definitions of what we are classifying as a POS device. For the purposes of our analysis, we are defining POS as PC-based workstations, namely PC-class Processor-based and LAN-available terminals. Although others might include Electronic Funds Terminals as POS, we do not include them here.

In our research, we do include PC on Cash Drawer Devices (PCOCD), however, we do not attempt to distinguish between vendors unless a particular market is affected significantly.

We do not include Electronic Cash Registers (ECR’s) in our study. Although the lines have blurred as to POS and ECR in terms of processors and connectivity, we believe there is a clear distinction in functionality, expandability, and serviceability between the devices.

As this report also looks at market segment information, it is important that we distinguish the types of institutions we include in each market segment. These are the following:

Food/Grocery: This is a grocery store, and size can range from a single-lane, mom-and-pop store to a multi-lane full service supermarket.

Drug Store/Pharmacy: This is store that sells personal care and medicinal items and can have from 1-5 terminals per store.

Hypermarkets: This is a broad segment that varies by country. In many, it includes a full service Food store as well as products typically included at Discounters under one roof. In other countries, stores can range anywhere from a Superstore format (think Wal-Mart Supercenter) to a full-line Department Store (with large appliances) combined with a full-line Grocery store.

Department Stores: Traditionally larger format stores, upscale in products and including hard and soft goods with department style checkout.

Mass Merchandisers: Like a Hypermarket format, only carrying non-food items or limited food items and using a front-end checkout. Also includes Discounters.

Specialty Stores: Stores that focus on particular product line niches. Includes apparel, news, shoes, and DIY type stores.

Hospitality: Includes Restaurants, Bars, Pubs, Hotels, and Convenience Store outlets.

Can I share this study in my company?

Yes, each of research products come with an enterprise license so it is free for anyone internal to your organization. See below for more.

Can I share this study with partners and clients?

Not in entirety unless you have negotiated a distribution license with IHL. Basically we don’t want the study going to partners and clients who should otherwise purchase a license. This is what we do for a living, and if people violate this we can no longer do the research. Contact us at ihl(at)ihlservices.com with any questions.

Can I quote this study in my presentations and press releases?

In most cases this is fine but we ask that you run it by us first at ihl(at)ihlservices.com. Typically things shared in percentages (ie. this is 20% increase) then that is fine. Items in raw $$$ or units typically we will not allow to share. But we can work with you on this. We realize that you buy the research to use, so we can usually find a nice compromise that protects our IP and meets your needs.

Was this a survey or a paper?

A little of both. When it comes to this sort of impact study it is part art and science. We have several primary research studies behind the numbers. These are then extrapolated across segments and markets to provide overall sizing. We run this by key clients and other analysts for their insight and view as well before we release. So the cornerstone is detailed primary research data with CIOs meshed with numerous analysts with over 100 combined years of retail sizing experience to build the models.

Is more detail available beyond what is in the study?

Yes, indeed. We have an extremely detailed Retail WorldView IT Sizing model that allows us to look at over 300 technologies across every region of the world by segment. So we can customize the research output just for your needs. Simply contact us at ihl(at)ihlservices.com or +1.615-591-2955

Can I get access to the analysts who wrote or partnered in the study?

Yes, one of the core differentiators of IHL Research Studies is that included in part of the price is up to 1 hour with the analyst to ask follow-up questions or dig further into any assumptions. This does not extend to getting more data, just better insight into how we arrived at the data and came to the conclusions from that data.

PRICING

Enterprise License – a license that allows for the research to be accessed and shared internally with anyone else within the organization and wholly owned subsidiaries.

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Practically, this implies the following:

  1. The purchasing company can use the data and research worldwide internally as long as the international organizations are wholly owned subsidiaries of the purchasing company.
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For any questions regarding this policy, please contact us at 1-888-IHL-6777 (North America) +1.615.591.2955 (International) or email us at ihl(at)ihlservices.com.