North American POS Terminal Market Study – 2024

Name: North American POS Terminal Market Study - 2024
SKU: RR030124
Availability: InStock

PRODUCT OVERVIEW

This study provides an analysis of the 2024 North America Point-of-Sale (POS) Terminal Market. With the rebound in chip production and easing of supply chain issues, POS Shipments saw strong double-digit growth in 2022. But in 2023 we saw significant struggles. 2024 is looking challenging but shows growth. This 65-page study focuses on the North America Point-of-Sale (POS) Terminal Market for 2022-2027. It includes shipment, installed base and trends analyses of POS devices. The report is designed for use by POS Hardware Providers and POS Software Providers, Maintenance Providers, Printer Manufacturers, EFT device vendors, Retailers and others who might have a vested interest in the North American Point-of-Sale Terminal Market. Additionally, the report covers emerging trends and influences that affected the top Retail POS Software in US as well as the top Retail POS Software in Canada in 2023 and those that will help form market decisions in the future. It also includes estimated market value for shipments and installed base and a forecast for shipments and installed base through 2027.

Market Segments:

We provide detailed analysis in 13 retail market segments:

Food/Supermarkets
Drug Stores
Superstores/Warehouse Clubs (Costco, Sam’s, etc. Includes Wal-Mart and Target Supercenters)
Department Stores (Traditional anchor stores and discount department chains)
Category Killers (Home Centers, Electronics, Pet Superstores, Bookstores, Sporting Goods, Furniture, etc.)
Specialty Other (mall and strip-mall based Specialty Stores, predominantly apparel, shoes and gifts)
Mass Merchandisers (includes Discount Stores)
Convenience Stores/Gas Stations
Table Service Restaurants (Including hotel bar/restaurant)
Quick Service Restaurants/Fast Food Lodging
Casino/Cruise Entertainment: Theaters, Theme Parks, Stadiums, Museums, Parks

Testimonials:

Whenever I think of POS the first company that comes to mind is IHL Group. But IHL is so much more than just POS. The depth and breadth of IHL’s studies, databases, tools and fields of expertise grows each year and I look forward to taking full advantage of each and every one of them. – Joe Skorupa, Group Editor RIS News.

Related Studies include the following:

HIGHLIGHTS

Key Highlights

INTRODUCTION

Introduction / Background and Objectives Retail Segment Definitions Used POS Definitions Used Tier Definitions

TABLE OF CONTENTS

TRENDS, DRIVERS & BARRIERS

NORTH AMERICAN POS DETAILS – TOTAL MARKET

RETAIL SEGMENT POS DETAILS

Food / Grocery
Drug Stores
Superstores / Warehouse Clubs
Department Stores
Category Killers
Mass Merchandisers
Convenience Stores
Bar / Restaurant
Quick Service / Fast Food
Lodging
Entertainment: Casinos & Cruise Lines
Entertainment: Theme Parks, Theaters, Sports Arenas, etc

SUMMARY TABLES

MARKET SIZING

FORECASTS

List of Figures

Total Market – Stores by Chain Annual Revenue
Total Market – POS Shipments History
Total Market – POS Installed Base History
Food / Grocery – Stores by Chain Annual Revenue
Food / Grocery – POS Shipments History
Food / Grocery – POS Installed Base History
Drug Stores – Stores by Chain Annual Revenue
Drug Stores – POS Shipments History
Drug Stores – POS Installed Base History
Superstore / Warehouse Clubs – Stores by Chain Annual Revenue
Superstore / Warehouse Clubs – POS Shipments History
Superstore / Warehouse Clubs – POS Installed Base History
Department Stores – Stores by Chain Annual Revenue
Department Stores – POS Shipments History
Department Stores – POS Installed Base History
Category Killers – Stores by Chain Annual Revenue
Total Market – Stores by Chain Annual Revenue
Total Market – POS Shipments History
Total Market – POS Installed Base History
Food / Grocery – Stores by Chain Annual Revenue
Food / Grocery – POS Shipments History
Food / Grocery – POS Installed Base History
Drug Stores – Stores by Chain Annual Revenue
Drug Stores – POS Shipments History
Drug Stores – POS Installed Base History
Superstore / Warehouse Clubs – Stores by Chain Annual Revenue
Superstore / Warehouse Clubs – POS Shipments History
Superstore / Warehouse Clubs – POS Installed Base History
Department Stores – Stores by Chain Annual Revenue
Department Stores – POS Shipments History
Department Stores – POS Installed Base History
Specialty Hard Goods – Stores by Chain Annual Revenue
Specialty Hard Goods – POS Shipments History
Specialty Hard Goods – POS Installed Base History
Specialty Softgoods – Stores by Chain Annual Revenue
Specialty Softgoods – POS Shipments History
Specialty Softgoods – POS Installed Base History
Mass Merchandisers – Stores by Chain Annual Revenue
Mass Merchandisers – POS Shipments History
Mass Merchandisers – POS Installed Base History
Convenience Stores – Stores by Chain Annual Revenue
Convenience Stores – POS Shipments History
Convenience Stores – POS Installed Base History
Bar / Restaurants – Stores by Chain Annual Revenue
Bar / Restaurants – POS Shipments History
Bar / Restaurants – POS Installed Base History
Quick Service / Fast Food – Stores by Chain Annual Revenue
Quick Service / Fast Food – POS Shipments History
Quick Service / Fast Food – POS Installed Base History
Lodging – Stores by Chain Annual Revenue
Lodging – POS Shipments History
Lodging – POS Installed Base History
Entertainment: Casinos & Cruise Lines – Stores by Chain Annual Revenue
Entertainment: Casinos & Cruise Lines – POS Shipments History
Entertainment: Casinos & Cruise Lines – POS Installed Base History
Entertainment: Theme, Theaters & Sports – Stores by Chain Annual Revenue
Entertainment: Theme, Theaters & Sports – POS Shipments History
Entertainment: Theme, Theaters & Sports – POS Installed Base History
North American Overall POS Shipments History
North American Overall POS Installed Base History
North American POS Market Sizing North American POS Shipments Forecast for 2022 – 2027
North American POS Installed Base Forecast for 2022 – 2027

PREVIEW

Sample of North American POS installed base

FAQs

What do you define as POS?

At IHL we believe it is important that we state clearly the definitions of what we are classifying as a POS device. For the purposes of our analysis, we are defining POS as PC-based workstations, namely PC-class Processor-based and LAN-available terminals. Although others might include Electronic Funds Terminals as POS, we do not include them here.

In our research, we do include PC on Cash Drawer Devices (PCOCD), however, we do not attempt to distinguish between vendors unless a particular market is affected significantly.

We do not include Electronic Cash Registers (ECR’s) in our study. Although the lines have blurred as to POS and ECR in terms of processors and connectivity, we believe there is a clear distinction in functionality, expandability, and serviceability between the devices.

What segments are included in the study?

Our format for the study is based on detailed analysis of the following 10 retail market segments:

Food/Supermarkets Drug Stores Superstores/Warehouse Clubs Department Stores Category Killers (Home Centers, Electronics, Pet Superstores, Bookstores, Sporting Goods, Furniture, etc.) Specialty Other (mall and strip-mall based Specialty Stores, predominantly apparel, shoes and gifts) Mass Merchandisers (includes Discount Stores) Convenience Stores/Gas Stations Bar/Restaurants Quick Service/Fast Food Lodging Entertainment – Casino/Cruise Entertainment – Theme, Theaters, Sports

For the purposes of this report we do not count units that are in labs; we only count those in pilot or in rollout.

Yes, each of research products come with an enterprise license so it is free for anyone internal to your organization. See below for more.

Not in entirety unless you have negotiated a distribution license with IHL. Basically we don’t want the study going to partners and clients who should otherwise purchase a license. This is what we do for a living, and if people violate this we can no longer do the research. Contact us at ihl(at)ihlservices.com with any questions.

Can I quote this study in my presentations and press releases?

In most cases this is fine but we ask that you run it by us first at ihl(at)ihlservices.com. Typically things shared in percentages (ie. this is 20% increase) then that is fine. Items in raw $$$ or units typically we will not allow to share. But we can work with you on this. We realize that you buy the research to use, so we can usually find a nice compromise that protects our IP and meets your needs.

Was this a survey or a paper?

A little of both. When it comes to this sort of impact study it is part art and science. We have several primary research studies behind the numbers. These are then extrapolated across segments and markets to provide overall sizing. We run this by key clients and other analysts for their insight and view as well before we release. So the cornerstone is detailed primary research data with CIOs meshed with numerous analysts with over 100 combined years of retail sizing experience to build the models.

Is more detail available beyond what is in the study?

Yes, indeed. We have an extremely detailed Retail WorldView IT Sizing model that allows us to look at over 300 technologies across every region of the world by segment. So we can customize the research output just for your needs. Simply contact us at ihl(at)ihlservices.com or +1.615-591-2955

Can I get access to the analysts who wrote or partnered in the study?

Yes, one of the core differentiators of IHL Research Studies is that included in part of the price is up to 1 hour with the analyst to ask follow-up questions or dig further into any assumptions. This does not extend to getting more data, just better insight into how we arrived at the data and came to the conclusions from that data.

PRICING

License Options

Enterprise License – a license that allows for the research to be accessed and shared internally with anyone else within the organization and wholly owned subsidiaries.

IHL Group License and Fair Use Agreement

All of IHL Group’s generally available research are electronic licenses and are limited by the license type chosen for purchase. For Single User Licenses this means that the person buying the research is the only person to use the research.

For Enterprise Licenses, these can be shared freely within the company. We only ask that this information not be shared with partners or others outside the purchasing company without authorization from IHL Group. The license does not extend to joint ventures or other partnerships. If the relationship is not a wholly-owned subsidiary, then both parties would need a license.

Practically, this implies the following:

The purchasing company can use the data and research worldwide internally as long as the international organizations are wholly owned subsidiaries of the purchasing company.
The data or any research cannot be distributed in whole or in part to partners or customers without express written approval from IHL Group.
The purchasing company may quote components of the data (limited use) in presentations to customers such as specific charts. This is limited to percentage components, not individual unit information. Unit data cannot be shared externally without express written approval from IHL Group. All references to the data in presentations should include credit to IHL Group for the data.
The purchasing company can reference qualitative quotes in printed material with written approval from IHL Group.
All requests requiring written approval should be submitted to ihl(at)ihlservices.com and will be reviewed within one business day.

For Distributed Licenses, if applicable, the research can be shared with prospective customers and potential institutional investors. It cannot be shared with partners or other vendors who should be purchasing their own licenses.

For any questions regarding this policy, please contact us at 1-888-IHL-6777 (North America) +1.615.591.2955 (International) or email us at ihl(at)ihlservices.com.