North America mPOS Market Size – Trends Growth Forecasts (2024 – 2028) Study

This report looks at the North American mPOS market(Mobile POS), including how many devices were shipped for the last 3 years as well as the market size and forecast to 2028. It also includes how many are currently installed, and what the forecast is for new shipments in the next several years. While this is not market share by vendor, it does include the types of devices offered by HP, Apple, Oracle, Samsung and others.

North American mPOS Market Overview

Tier I retailers have begun to grow the North America mPOS marketin a much bigger way with new customer journeys. This phase started with COVID, however, even the largest retailers are considering doing mobile first design for the POS so they only have one app regardless of the client. This is also leading many retailers to consider using mobile POS devices that can be fixed or mobile to be used in their stores.

There is a new level of maturity in systems and decisions for enterprise retailers. While consumer devices might look cooler, the need for enterprise class wi-fi and security with the explosion of IoT devices deployed has forced retailers to grow up and that has changed the North America mPOS market. Also, that premium between enterprise class and consumer class is shrinking bringing many of these decisions to the forefront of CIO offices going forward. The customer of today and tomorrow are mobile and multi-channel causing retailers to adjust accordingly.

This research looks at the current state of North America mPOS market, the adoption rates of the various retail verticals, and the shipment and installed base details by type of device (Rugged Handheld, Non-Rugged Handheld, and Tablets). It includes market sizing, trends, and forecasts through 2028.

Who is this research for?

This study is designed for use by Private Equity Investors, Mobile POS Hardware and Software Providers, Service Providers, Maintenance Providers, Retailers and others who might have a vested interest in the North American mPOS market.

Note, this study does not include share by vendor although it does discuss future retailer preferences. For detailed vendor share and forecasts we recommend our Mobile POS by Vendor research where we track the number of devices shipped by Apple, HP, Toshiba, Motorola, and others and our POS/mPOS ISV List

  • Food
  • Drug
  • Superstore/Warehouse Club
  • Mass Merchandisers
  • Department Stores
  • Other Specialty
  • Category Killers
  • Convenience/Gas
  • Bar Restaurant
  • Fast Food
  • Lodging
  • Ent. Casino-Cruise
  • Ent. Theme, Theaters, Sports


The study looks at the opportunity for each of the mobile devices in the North America mPOS market for the following segments:

Food Drug Superstore/Warehouse Club Mass Merchandisers Department Stores Other Specialty Category Killers Convenience/Gas Bar Restaurant Fast Food Lodging Ent. Casino-Cruise Ent. Theme, Theaters, Sports


Executive Summary – Overview of North America mPOS market


1.0 Background

2.0 Trends and Market Drivers

2.1 Trends Driving mPOS Adoption

2.2 Trends Slowing mPOS Adoption

2.3 Challenges When Deploying Mobile

3.0 Market Size and Forecasts

3.1 North American mPOS Shipments through 2028

3.2 Fixed vs True Mobile Shipments through 2028

3.3 mPOS North America Installed Base Forecast through 2028

3.4 Fixed vs True Mobile Installed Base Forecast through 2028

4.0 Retailer Purchase Plans

5.1 mPOS Purchase Timing and Intent by Segment

5.2 mPOS Purchase Timing and Intent by Size of Retailer

5.0 What We See Ahead

References and Methodology



It’s both, we have done multiple surveys of retailers, along with their plans, timeframes for replacing POS and merged that together with the overall sizing of the market starting from smaller retailers to the largest of retailers and hospitality establishments.

Yes, this looks at the entire mPOS Market for hardware. We have a forecast by the type of device (Rugged, Tablets, Consumer devices) but we do not provide a specific forecast of models (for instance iPhone vs Android) in this study.

Yes and No.  We share the top vendors in the report but not the sizing of each. For detailed vendor share and forecasts we recommend our Mobile POS by Vendor research where we track the number of devices shipped by Apple, HP, Toshiba, Motorola, and others and our POS/mPOS ISV List.

Sure, we do speaking engagements all the time. Simply contact us at ihl(at)

Yes, each of research products come with an enterprise license so it is free for anyone internal to your organization. See below for more.

Not in entirety unless you have negotiated a distribution license with IHL. Basically we don’t want the study going to partners and clients who should otherwise purchase a license. This is what we do for a living, and if people violate this we can no longer do the research. Contact us at ihl(at) with any questions.

In most cases this is fine but we ask that you run it by us first at ihl(at) Typically things shared in percentages (ie. this is 20% increase) then that is fine. Items in raw $$$ or units typically we will not allow to share. But we can work with you on this. We realize that you buy the research to use, so we can usually find a nice compromise that protects our IP and meets your needs.

A little of both. When it comes to this sort of impact study it is part art and science. We have several primary research studies behind the numbers. These are then extrapolated across segments and markets to provide overall sizing. We run this by key clients and other analysts for their insight and view as well before we release. So the cornerstone is detailed primary research data with CIOs meshed with numerous analysts with over 100 combined years of retail sizing experience to build the models.

Yes, indeed. Beyond the North America mPOS Market Study we have an extremely detailed Retail WorldView IT Sizing model that allows us to look at over 300 technologies across every region of the world by segment. So we can customize the research output just for your needs. Simply contact us at ihl(at) or +1.615-591-2955

Yes, one of the core differentiators of IHL Research Studies is that included in part of the price is up to 1 hour with the analyst to ask follow-up questions or dig further into any assumptions. This does not extend to getting more data, just better insight into how we arrived at the data and came to the conclusions from that data.


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