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Retail Agent Conference 2026
Retail Agent Con 2026 — The Premier Conference for Autonomous Commerce Agents RetailAgentCon 2026 About Speakers Agenda Expo Venue Register Registration Now Open Retail Agent Con2026 The premier global conference…
OnDemand: Retail AI Pulse Webinar
On March 26, we had our first Retail AI Pulse webinar. We hope these are quarterly events to go over the latest in retail installs and then also train people…
How Inventory Intelligence Is Becoming the Single Biggest Divider Between Leaders and Laggards
This week's Retail Reality Check newsletter is packed with stories about retailers and brands investing in technology. From Amazon launching one-hour delivery to Costco's AI-powered personalization engine driving $470 million…
Oracle Retail Crosstalk 2026: The Clearest Case Yet for a Broad Unified Consumer Industries Platform
A retail technology analyst’s take on three days in Chicago Oracle just made the clearest case I’ve seen for a unified consumer industries platform. After three days at Crosstalk 2026…
The secret to AI job security?
Over the past few months, I have been thinking a lot about what this new wave of generative AI really means for knowledge workers, careers, and companies. The ZDNET article,…
The 5G Dividend: How Store-Level Connectivity Is Driving Retail’s Financial Performance Gap
Retail has spent years debating which technologies truly move the needle on financial performance. While AI grabs the headlines and computer vision dominates conference keynotes, the IHL Group's latest research…
Make the Most of NRF 2026
How are your plans for NRF 2026 going? Have all your leads and meetings set up? If not, let IHL and RetailROI help. After 32 years my team has put…
Dreamforce 2025: From Unified Commerce to Agentic Orchestration—Salesforce Sets the Stage for the Next Wave of Value
Retailers and manufacturers face mounting pressure to adapt. Dreamforce 2025 responded not with incremental upgrades but with a clear operating roadmap that prioritizes scalable impact and measurable outcomes. Salesforce’s moves…
SAP Connect – Big 5 for Retail: AI, Engagement, and Orchestration Unleashed
I just returned from SAP Connect 2025 in Las Vegas. This was essentially a new event as a unification of five prior events (CX, Spend, Success, Finance, and Supply Chain…
Retail Inventory Crisis Persists Despite $172 Billion in Improvements
The global retail industry continues to hemorrhage $1.73 trillion annually due to the cost of out-of-stocks and overstocks according to IHL Group. "The next decade will see technology advancements that…