The Future of OMS: Harnessing AI for Unparalleled Efficiency

These are the webinar slides for the webinar by Jerry Sheldon of IHL and John Cardaris of Salesforce.

The OMS market is rapidly growing, projected to increase from $1.94 billion in 2023 to $3.7 billion by 2028. SaaS-based OMS solutions are expected to grow by 192% during this period.

Featuring data from IHL Group’s latest Order Management report and insights from Salesforce’s market-leading customer base. Discover the top industry trends, key differentiators, and crucial vendor selection criteria shaping the OMS landscape. Get a firsthand look at Salesforce’s new, generally available functionality, supercharged with Artificial Intelligence. We’ll explore the forces fundamentally transforming the retail industry and driving rapid advancements in the OMS market. Plus, we’ll unveil updated worldwide projections for OMS software spend, offering a five-year forecast from our comprehensive IT spend model.