Designed in partnership with C-CORE Consulting Group and incorporating the NRF-ARTS RFP Framework, the RAPID Workforce Management Toolkit is designed to cut months out of the selection process for your Workforce Management Solution. The toolkit begins with the Strategy Scope and Business Processes that are involved in the new selection, defines scope and requirements, manages the vendor evaluation and selection process, and provides the project management startup. As part of the Toolkit process, the knowledge is transferred from the IHL-C-CORE team on how to use the Toolkit to the retailer. We lay the groundwork, provide the due diligence outline and worksheets to manage the project, then guide the retailer to taking on the responsibility of making the best decision for their company.

BENEFITS
Speed to Market – 70% reduction in time required to get to project pilot
Satisfy Executive Demands on Fiduciary Responsibility – supports increasing demand by Executive teams to demonstrate that controls and fiduciary responsibilities are met and risk is managed for all projects and vendor selection
Not Re-inventing the Wheel – Content Embedded Templates jumpstart scope development and ensure all key project participants, Business, IT and Vendors, have a common understanding of project scope and deliverables.
Key components of the RAPID Workforce Management include the following:
Strategy & Objectives
Business Function Model
Key Design Points
Business Process Model
Functional Requirements – ARTS Inside
Technical Requirements – ARTS Inside
Partner and Service Offerings
Cost Evaluation Grid
RFP
Notification of RFP to Vendors
Vendor Scoring Grid – Automatic Scoring
Vendor Session Scheduler
Vendor References
Maintenance Contract, Terms and Terminology
ROI Analysis
Testing & Deployment Plans
Training Requirements
Project Governance and Risk Mitigation Plan
Deployment Plan
Knowledge Transfer
Why IHL/C-CORE?
Quite simply, speed and experience. When you deal with IHL/C-CORE you are dealing with a core group of experts with over 100 combined years of Research and Implementations. When you use one of the large consulting outfits you are generally receiving the low level experienced personnel in the engagement or paying exhorbitant fees for the principals and a delayed project timeframe. With IHL/C-CORE – you get both the speed to market and the experience of many installations and vendor selections.
Finally, utilizing IHL’s Retail Technology Database, we are quickly able to find multiple references for each vendor (not just the references they hand select). Together, IHL/C-CORE can provide an unmatched solution of technology insight, contacts, and selection/implementation.
Will the toolkit work effectively with my existing project methodology?
The Toolkit is content rich and designed to be quickly aligned with project management best practices. The Toolkit focuses on jump-starting the requirements definition and vendor evaluation and provides Microsoft office compatible based templates easily converted to a retailers templates and methodology to launch the project quickly while leveraging the project disciplines that retailers have developed in their IT organizations.
Why would I need to use the toolkit? I have a strong IT organization.
Vendors and Retailers have both expressed concerns over the challenges of starting a project such as a WFM implementation. Many of the resources responsible for the current platform support have been promoted, or moved to other organizations. Typically, retailers have not placed much value in creating and updating process and requirements repositories. The RAPID PROJECT TOOLKIT provides the mechanism to jump-start the process and move through business requirement definition and vendor selection quickly.
Why would I not use the ARTS RFP instead of this toolkit?
The Rapid Toolkit includes the ARTS RFP Framework but takes the process to a much deeper level than just the business requirements and an RFP template. It provides tools and templates for due diligence around the vendor evaluation and scoring process required today due to SOX. It also includes training requirements estimates, deployment plans, testing plans and risk management templates. Finally, the RAPID PROJECT TOOLKIT also provides a user adjusted weighting system so that the retailers can present the RFP according to the most important needs of the retailer. In other words, it allows the retailer to direct the RFP towards how they operate rather than a standard industry document only.
How much help will I need to use this toolkit?
We estimate that the skills transfer can take place in 10 full productive days, including customizing the information for the retailer’s business, depending on the complexity of the retail operation.
For more information, please feel free to contact us.
Pricing for the RAPID Workforce Management Toolkit includes a product license fee for the tool and consulting/training from our experts. For more information, please contact us as at 615-591-2955 or click below to send an email.
IHL Group License and Fair Use Agreement
All of IHL Group’s generally available research are electronic licenses and can be shared freely within the purchasing organization and wholly owned subsidiaries. We only ask that this information not be shared with partners or others outside the purchasing company without authorization from IHL Group. The license does not extend to joint ventures or other partnerships. If the relationship is not a wholly-owned subsidiary, then both parties would need a license.
Practically, this implies the following:
- The purchasing company can use the data and research worldwide internally as long as the international organizations are wholly owned subsidiaries of the purchasing company.
- The data or any research cannot be distributed in whole or in part to partners or customers without express written approval from IHL Group.
- The purchasing company may quote components of the data (limited use) in presentations to customers such as specific charts. This is limited to percentage components, not individual unit information. Unit data cannot be shared externally without express written approval from IHL Group. All references to the data in presentations should include credit to IHL Group for the data.
- The purchasing company can reference qualitative quotes in printed material with written approval from IHL Group.
- All requests requiring written approval should be submitted to ihl(at)ihlservices.com and will be reviewed within one business day.
For any questions regarding this policy, please contact us at 1-888-IHL-6777 (North America) +1.615.591.2955 (International) or email us at ihl(at)ihlservices.com.