As a thank you to our customers and newsletter subscribers, we are making available the worldwide regional cut of the consumer data from our recent “Consumer Voice” study to celebrate our 25th business anniversary. This allows you to see the data and some of the charts created, but also allows you to delve deeper into the the data to see which economies are recovering, which are static, and which have a long way to go.

As vaccine’s begin to roll out around the world, the billion dollar question is when will retail and hospitality recover to the levels that we had prior to the pandemic. Included in the data is the following:

• Impact of COVID on unemployment by income, region of the world
• Timing of Vaccines, availability and how this impacts spend and timing of spend
• Growth or reduction in spend in categories that include grocery, health and beauty, clothing, electronics, furniture, home improvement, dining out, entertainment and travel over the next 12 months.  Which regions and categories will recover fastest, which will take longer?
• The change in spend for in-store retailing or digital orders by category, BOPIS and Click and Collect, Delivery for free or fee?  How much of the digital orders will be retained?
• When are people traveling?  Where are they staying?  Will it be rental residence or hotel/casino, cruise or family?  How does income, age or region play a role?
• What is timing for attending sports or concerts?  Dining in at full restaurants?  Going to nightclubs and bars, using cab, rideshare or mass transit?  Attend theater or theme parks?  Traveling domestic or internationally?  Traveling by plane, car or train? How does all of this differ by vaccine timing, region, income, age.  It’s all here.

The full questionnaire used can be seen here (UK version)

Note: this is a series of charts, the questionnaire, and several cross-tabs for Retail and Hospitality worldwide. If you need data by income or other cut, we have that available and you can learn more here.