Home          Research          Data Services          Advisory Services          Clients          About IHL          Contact Us Your Cart                    My IHL    +1.615.591.2955         
Research Studies
  • Store Automation
  • IT by Retail Segment
Data Services
  • Sophia - Wisdom for IT
  • Mailing Lists
RAPID Project Toolkits
  • Store Level Systems
  • Supply Chain Systems
  • Retail Enterprise
IT Sizing Data
  • Retail
  • Consumer Package Goods
Advisory Services
  • Strategic Consulting
  • Contract Negotiations
  • Speaker's Bureau
  • Ask the Analyst
About IHL
  • Company History
  • Press Releases
  • IHL in the News
  • Analyst Corner
  • Analysts
  • Business Philosophy
Testimonials
Event Management
EyeRIS Newsletter
Download Price List
Sophia's Secret Search
IHL Group is a global research and advisory firm for technologies deployed in the retail and hospitality industries. With our core research and data services we are the world leader in tracking who uses what systems in retail technology. We are able to help retailers and restaurants evaluate those technologies that are working and those that are not before they spend the money on costly systems. With researchers on five continents we also provide market analysis and opportunity assessment for technology vendors. Retailers use our services for solution research, contract negotiations, and competitive intelligence. Vendors use our services for market opportunity and partnerships.
Featured Research
Sophia - Wisdom for Manufacturing
June 23, 2008
Named after the Greek word for wisdom, Sophia is by far the most comprehensive source of not just data, but key wisdom for smart decisions in the manufacturing industry. It is the only data service that links IT spend, to specific technology, to specific personnel, to specific financial results, tied together and backed by our advisory staff. Sophia provides insight into nearly 250 types of hardware/software/services and key personnel for over 1,400 consumer goods manufacturers. Your enterprise subscription allows everyone in your organization to create targeted mailing lists of key executives, do competitive analysis, look up market share and understand IT spend for an individual retailer or thousands of companies
Read a Microsoft Case Study on Sophia Here

RAPID Fresh Project Toolkit
June 11, 2008
The RAPID Fresh Project Toolkit provides retailers with the weapons to improve margins dramatically in perishables and Freshi Item Management that distinguish retailers from the supercenters. When done properly, an efficient fresh item management process not only saves cost in shrink, but helps increase sales through appropriate freshness and presentation. The RAPID Fresh Project Toolkit helps retailers define their core oppportunities and assist in the selection of the technologies to achieve great results.

Key Retail Decision Makers
June 7, 2008
Need a Mailing List of Key Retail Technology Decision Makers? People like CIOs, VPs of MIS, Store Operations, CEOs, etc. We have that information available in custom queries for you. All information can be sent electronically and used multiple times.

North American Self-Service Kiosks Market Study
June 5, 2008
This report looks at arguably one of the more explosive yet most difficult areas to define in the IT sector - namely Self-Service Kiosks. Key to any review of Kiosks is a definition of what types of kiosks that are included. In this study we ventured beyond retail in the breadth of our discussion, but focused only on those devices where payment is currently or soon to be taken.

Analyst Corner
How Much are Out-of-Stocks Costing You? (by Greg Buzek)
May 9, 2008
It's become something of a cliche to refer to out-of-stocks as a 'perennial' problem - something inevitable, like death and the taxes you mailed in a few days ago. The retail industry has come to view current out-of-stock rates (8% on average, nearly double that for promotional items) as acceptable if not desirable, like the occasional messy store shelf or malfunctioning POS terminal. ... [ More ]

Breaking News
Customer Self-Service Transactions to Surpass $1.7 Trillion by 2012
June 18, 2008
FRANKLIN, TN - June 18, 2008 - Transactions at self-service kiosks will surpass $607 Billion this year in North America, as consumers continue to embrace self service technology. The amount will more than triple by 2012 to over $1.7 Trillion, according to a new research study conducted by the IHL Gr... [ More ]

Asian IT Spend Continues at Torrid Pace
April 25, 2008
While the technology market has shown signs of slowing growth in many parts of the world, technology spending in Asia continues on its torrid pace, says a new study released today by IHL Group. India and China continue to invest heavily in their retail IT infrastructure driving high double-digit gro... [ More ]

EMEA POS Grows while U.S. Slows
March 25, 2008
FRANKLIN, Tenn. March 25, 2008 The PC-based electronic point-of-sale (EPOS) market in Europe/Middle East/Africa experienced a 4 percent shipment increase in 2007 and continues to show strong growth potential in 2008, says a new study released today by IHL Group. Taking advantage of normal cyclical ... [ More ]

Windows-based POS Terminals Drove $3.8 Billion in Sales in 2007
February 21, 2008
FRANKLIN, Tenn.February 21, 2008 POS Terminals running Microsoft Windows operating systems drove $3.8 billion of the $5.56 Billion North American Retail POS Terminal Market in 2007, according to a new study by IHL Group. IBM 4690 terminals generated $1.02 billion and Linux-based machines $475 milli... [ More ]

(C) 2008 IHL Services, Inc. All Rights Reserved.