Retail Gets Religion on Returns


In this webinar IHL’s Greg Buzek and Lee Holman start with an economic update, with a review of banking situation, inflation, retail sales, latest retail market data and a short update from Shoptalk.

Then we discuss the issue of retail returns and how retailers are finally taking the margin loss and sustainability issues seriously now that the economy has slowed. We will discuss the size of the issue, margin losses and those that can be regained, the returns and reverse logistics process, and proven solutions that have helped reduce costs more than 90% in some cases.

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