Research & Advisory

Asia/Pacific Retail POS Terminal Market Study


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Product Overview

Date of PublicationMarch 22, 2019
LicenseSingle User License - $3,295USD | Enterprise License - $3,995USD
FormatElectronic PDF

While the North American and EMEA regions experienced satisfactory POS shipment growth in the current economy, the strong growth in the Asia/Pacific region continues to be a highlight of the worldwide POS market. China and India continue to expand, and their swelling retail ranks will continue to drive growth in 2019 and beyond.

Our Asia/Pacific POS Market Study has 31 figures in 61 pages in which we explore the market climate for POS terminals in the Asia/Pacific region. It includes shipment, installed base and trends analyses for POS in Japan, China, India, Australia/New Zealand, South Korea, Vietnam, Taiwan, Hong Kong, and Other Asia/Pacific countries.

More than just numbers without explanation, this report goes deep into discussion of retailing in the segments in these countries to reveal the forces that are shaping POS purchase decisions. Additionally, the report covers emerging trends and influences that affected the market in 2018, and it includes estimates for shipments and installed base through 2023. Note that this is not a vendor market share report (other than operating systems and processor types), but rather a fresh look at the state of POS technology in the world’s fastest growing market.

Along with the general retail environment for each country/region, we discuss the country by country shipments, installed base, and forecasts for the following retail market segments:

Drug Stores/Pharmacies
Mass Merchants
Department Stores
Specialty Stores

 Table of Contents


Introduction / Background and Objectives
Key Definitions
POS Definitions
Management Summary
APAC Economic Climate
Country Details



2.1 POS Shipment History
2.2 POS Installed Base History


3.1 Retail Overview
3.2 POS Shipment History
3.3 POS Installed Base History


4.1 Retail Overview
4.2 POS Shipment History
4.3 POS Installed Base History


5.1 Retail Overview
5.2 POS Shipment History
5.3 POS Installed Base History


6.1 Retail Overview
6.2 POS Shipment History
6.3 POS Installed Base History


7.1 Retail Overview
7.2 POS Shipment History
7.3 POS Installed Base History


8.1 Retail Overview
8.2 POS Shipment History
8.3 POS Installed Base History


9.1 Retail Overview
9.2 POS Shipment History
9.3 POS Installed Base History


10.1 Retail Overview
10.2 POS Shipment History
10.3 POS Installed Base History


11.1 Retail Overview
11.2 POS Shipment History
11.3 POS Installed Base History

12. Summary Tables

12.1 POS Historical Shipments by Segment from 2016 – 2018
12.2 POS Historical Installed Base by Segment from 2016 – 2018


12.1 Projected Shipments by Segment from 2018 – 2023
12.2 Projected Installed Base by Segment from 2018 – 2023


List of Figures

Figure 1 Asia/Pacific POS Shipment History and Forecast
Figure 2 Asia/Pacific POS Installed Base History and Forecast
Figure 3 Japan POS Shipment History and Forecast
Figure 4 Japan POS Installed Base History and Forecast
Figure 5 Japan POS Terminal Shipments and Installed Base by Retail Segment
Figure 6 China POS Shipment History and Forecast
Figure 7 China POS Installed Base History and Forecast
Figure 8 China POS Terminal Shipments and Installed Base by Retail Segment
Figure 9 India POS Shipment History and Forecast
Figure 10 India POS Installed Base History and Forecast
Figure 11 India POS Terminal Shipments and Installed Base by Retail Segment
Figure 12 Australia/New Zealand POS Shipment History and Forecast
Figure 13 Australia/New Zealand POS Installed Base History and Forecast
Figure 14 Australia/New Zealand POS Terminal Shipments and Installed Base by Retail Segment
Figure 15 South Korea POS Shipment History and Forecast
Figure 16 South Korea POS Installed Base History and Forecast
Figure 17 South Korea POS Terminal Shipments and Installed Base by Retail Segment
Figure 18 Vietnam POS Shipment History and Forecast
Figure 19 Vietnam POS Installed Base History and Forecast
Figure 20 Vietnam POS Terminal Shipments and Installed Base by Retail Segment
Figure 21 Taiwan POS Shipment History and Forecast
Figure 22 Taiwan POS Installed Base History and Forecast
Figure 23 Taiwan POS Terminal Shipments and Installed Base by Retail Segment
Figure 24 Hong Kong POS Shipment History and Forecast
Figure 25 Hong Kong POS Installed Base History and Forecast
Figure 26 Hong Kong POS Terminal Shipments and Installed Base by Retail Segment
Figure 27 Other Asia/Pacific POS Shipment History and Forecast
Figure 28 Other Asia/Pacific POS Installed Base History and Forecast
Figure 29 Other Asia/Pacific POS Terminal Shipments and Installed Base by Retail Segment
Figure 30 2017 – 2022 Asia/Pacific Projected Shipments by Retail Segment
Figure 31 2017 – 2022 Asia/Pacific Projected Installed Base by Retail Segment

2019 APAC POS Study Outline

What do you define as POS?

At IHL we believe it is important that we state clearly the definitions of what we are classifying as a POS device. For the purposes of our analysis, we are defining POS as PC-based workstations, namely PC-class Processor-based and LAN-available terminals. Although others might include Electronic Funds Terminals as POS, we do not include them here.

In our research, we do include PC on Cash Drawer Devices (PCOCD), however, we do not attempt to distinguish between vendors unless a particular market is affected significantly.

We do not include Electronic Cash Registers (ECR’s) in our study. Although the lines have blurred as to POS and ECR in terms of processors and connectivity, we believe there is a clear distinction in functionality, expandability, and serviceability between the devices.

As this report also looks at market segment information, it is important that we distinguish the types of institutions we include in each market segment. These are the following:

Food/Grocery: This is a grocery store, and size can range from a single-lane, mom-and-pop store to a multi-lane full service supermarket.

Drug Store/Pharmacy: This is store that sells personal care and medicinal items and can have from 1-5 terminals per store.

Hypermarkets: This is a broad segment that varies by country. In many, it includes a full service Food store as well as products typically included at Discounters under one roof. In other countries, stores can range anywhere from a Superstore format (think Wal-Mart Supercenter) to a full-line Department Store (with large appliances) combined with a full-line Grocery store.

Department Stores: Traditionally larger format stores, upscale in products and including hard and soft goods with department style checkout.

Mass Merchandisers: Like a Hypermarket format, only carrying non-food items or limited food items and using a front-end checkout. Also includes Discounters.

Specialty Stores: Stores that focus on particular product line niches. Includes apparel, news, shoes, and DIY type stores.

Hospitality: Includes Restaurants, Bars, Pubs, Hotels, and Convenience Store outlets.

Can I share this study in my company?

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Can I share this study with partners and clients?
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Can I quote this study in my presentations and press releases?
In most cases this is fine but we ask that you run it by us first at ihl(at) Typically things shared in percentages (ie. this is 20% increase) then that is fine. Items in raw $$$ or units typically we will not allow to share. But we can work with you on this. We realize that you buy the research to use, so we can usually find a nice compromise that protects our IP and meets your needs.

Was this a survey or a paper?
A little of both. When it comes to this sort of impact study it is part art and science. We have several primary research studies behind the numbers. These are then extrapolated across segments and markets to provide overall sizing. We run this by key clients and other analysts for their insight and view as well before we release. So the cornerstone is detailed primary research data with CIOs meshed with numerous analysts with over 100 combined years of retail sizing experience to build the models.

Is more detail available beyond what is in the study?
Yes, indeed. We have an extremely detailed Retail WorldView IT Sizing model that allows us to look at over 300 technologies across every region of the world by segment. So we can customize the research output just for your needs. Simply contact us at ihl(at) or +1.615-591-2955

Can I get access to the analysts who wrote or partnered in the study?
Yes, one of the core differentiators of IHL Research Studies is that included in part of the price is up to 1 hour with the analyst to ask follow-up questions or dig further into any assumptions. This does not extend to getting more data, just better insight into how we arrived at the data and came to the conclusions from that data.

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