FAKE NEWS, FAKE NEWS…. At the risk of going political on you, if you read the mainstream news after the latest US Department of Commerce report you see headlines like “Retail Apocalypse” and “Retail Death Spiral”. At best these show lazy reporting, at worst absolute fake news. Somewhere along the […]
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When you attend the number of events that we do at IHL, you hear a lot of buzzwords and often roll your eyes while playing Buzzword Bingo when the overused terms come up in presentations. But every once in a while you hear a new description that actually does a better […]
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The U.S retail sector of late has been much maligned. While dramatic headlines suggest online retailers will be the death of traditional brick and mortar stores, the evidence suggests otherwise. A look at U.S. Economic Census numbers for retail during the last seven years (excluding food service and automobiles) shows […]
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It used to be that consumers HAD to go shopping. But in our time-starved world, with the likes of Amazon delivering not just in 2 days but even in 1 hour, retailers must give consumers a reason they WANT to shop in their stores. To do so, retailers must transform […]
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Without question, the single biggest trend in retail is in the area of Unified Commerce; namely getting both internal and external systems integrated in such a way that product can be shopped from anywhere and delivered from anywhere. Retailers are scrambling to figure out how to best compete against Amazon, […]
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The following is a replay of a webinar from December 15th on how retail is moving towards Unified Commerce. Unified Commerce is one step beyond Omnichannel and includes the technology enabled retail functions (both inside and outside the company) to serve the consumer where, when and how they desire. Multi ->Cross->Omni->Unified […]
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