Hard Data. Smart Decisions.

IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

IHL Group is a global research and advisory firm for the retail and hospitality industries.

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Research & Advisory

Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
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Data Services

Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.
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IT Sizing

We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
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Webinar Replay: Holiday Halftime Update

by Greg Buzek
on 12/9/19

Retail sales so far are up significantly for the holidays with Black Friday and Cyber Week sales breaking records. This is a replay of the webinar. Holiday Halftime Update. Click the photo to watch the replay. Download the webinar slides here.
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Holiday Halftime Update: How retailers are winning the holidays with Unified Commerce

by Jerry Sheldon
on 12/2/19

Curious how the holiday shopping season is progressing? Wondering what you did right and what you could improve on? Wondering the key strategies your competitors are utilizing this holiday season? Would you like to know the most financially impactful customer journeys and the complexity level to implement support for them? […]
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Industry Breaking News Full News Archives ›

Lids Leverages Customer Data For Targeted Marketing From Facebook To The Store Lids Leverages Customer Data For Targeted Marketing From [...]

Lids has taken personalization to the next level, particularly through its marketing campaigns with the help of customer data platform from AgilOne. Read Article ›

How Lucky Brand Leverages Data To Send The Right Message To The Right Shoppers How Lucky Brand Leverages Data To Send The Right Message To [...]

Lucky Brand makes the most of powerful data analysis to reach every segment of its varied customer base. Like many retailers, Lucky collects shopper data and uses it to study variables like shopping frequency and estimated customer lifetime value. Read Article ›

Meet Tally, Giant Eagle's Shelf-Scanning Robot Meet Tally, Giant Eagle's Shelf-Scanning Robot

Some Giant Eagle grocery stores are employing a unique method for monitoring inventory: a shelf-scanning robot named Tally. The slender, white, five-foot-tall machine, developed by San Francisco-based Simbe Robotics, has been gliding the aisles of the Aspinwall Giant Eagle for nearly a year now. Read Article ›

Brandless Brands Will Surge in 2020 as Consumers Prioritize Value Over Marketing Brandless Brands Will Surge in 2020 as Consumers Prioritize [...]

An interesting irony of today’s retail landscape is that brands have never been more and less important. Read Article ›

Hard Data. Smart Decisions.

Research & Advisory

Data Services

IT Sizing

Twitter Follow Us ›

IHL Group

Connect with IHL Analysts

Analyst Corner Read More & Subscribe ›

Webinar Replay: Holiday Halftime Update

Holiday Halftime Update: How retailers are winning the holidays with Unified Commerce

Industry Breaking News Full News Archives ›

Lids Leverages Customer Data For Targeted Marketing From Facebook To The Store Lids Leverages Customer Data For Targeted Marketing From [...]

How Lucky Brand Leverages Data To Send The Right Message To The Right Shoppers How Lucky Brand Leverages Data To Send The Right Message To [...]

Meet Tally, Giant Eagle's Shelf-Scanning Robot Meet Tally, Giant Eagle's Shelf-Scanning Robot

Brandless Brands Will Surge in 2020 as Consumers Prioritize Value Over Marketing Brandless Brands Will Surge in 2020 as Consumers Prioritize [...]

U.S. Holiday Returns Surge With Booming e-Commerce U.S. Holiday Returns Surge With Booming e-Commerce

Self-Driving Truck Hauls 40K Pounds Of Butter Across US Self-Driving Truck Hauls 40K Pounds Of Butter Across US

JD.com opens 24/7 store chain 7FRESH LIFE in Beijing JD.com opens 24/7 store chain 7FRESH LIFE in Beijing

Reliance tests online retail grocery business with Jio Mart Reliance tests online retail grocery business with Jio Mart

Choice Market Partners With Locai Solutions Choice Market Partners With Locai Solutions

Top 9 restaurant technology, delivery stories in 2019 Top 9 restaurant technology, delivery stories in 2019