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Brands like Chipotle, Starbucks and Domino's are leaning on AI to do things like predict traffic, set prices and bake pizzas before they're even ordered.

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Wawa Inc. hit two milestones in its support for electric vehicles (EV) and their drivers. The convenience store chain reached its 150th store offering EV charging across its operating area, and launched its first battery-electric truck in partnership with Penske Logistics.

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Ghirardelli’s ecommerce content operations and development manager shares how the major chocolate brand is using AI to make decisions about product detail page images.

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The Supercenter will reopen in 2024 and may look unrecognizable in an effort to prevent the rise of retail crimes.

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Crunch Fitness has become the first fitness brand to introduce the Amazon One palm recognition service as an entry option for its members. This is now available at select locations in the US.

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JCPenney unveiled an ambitious plan to revive its iconic but ailing 121-year-old department store business.

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Two suspects were arrested after authorities discovered nearly $200,000 worth of stolen items being sold in downtown Los Angeles.

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Ulta Beauty has expanded its ship-from-store capabilities to 276 new locations, offering faster and more cost-effective deliveries to additional customers, CEO Dave Kimbell said on an Aug. 24 earnings call.

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The influence of artificial intelligence (AI) is becoming more prevalent in our daily lives. Within this new ecosystem, the chief financial officer (CFO) and finance department are no longer bean counters in the back office, but financial architects in the captain’s seat of the business intelligence office.

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This year, in partnership with Shipt, the company expanded options for drivers to take advantage of larger routes where they can use larger-capacity vehicles, including delivery vans, that can hold up to eight times more packages per route.

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Big Lots evaluated multiple SaaS solutions that could provide a modern yet proven and scalable architecture while giving them the flexibility to make changes on their own in the long term.

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Giant Eagle customers will be able to have online orders delivered in as fast as one hour via a new collaboration with Instacart.

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Books-A-Million is introducing same and next day online delivery for customers across its 231 Stateside locations, starting with its Southeast and Midwest markets.

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PLUS Retail, the third-largest service supermarket organization in the Netherlands, will expand their partnership with RELEX Solutions in support of the PLUS-COOP merger to further optimize the end-to-end supply chain as well as implementing an automated space management solution and enable mobile delivery of space plans.

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The vitamins and supplements retailer is renewing its strategic partnership with the Ordergroove relationship commerce platform for four years. Since first collaborating with Ordergroove in 2015, GNC says it has seen substantial growth in active subscribers and recurring revenue.

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The grocery retailer/distributoris expanding its use of the Upshop Magic inventory and replenishment optimization application in an effort to consolidate its ordering systems, maintain accurate planograms, and assist with merchandising reset planning in both the center store and the produce department.

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he Container Store is optimizing online marketing campaigns with artificial intelligence (AI) and machine learning (ML). The retailer recently utilized the Quantcast Ara proprietary AI and ML engine to process real-time anonymized data from 100 million online destinations.

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Mini Melts has been leveraging its automated kiosks to drive sales at times when venues cannot keep carts staffed.

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SymphonyAI Retail CPG has been selected by Marks & Spencer for computer vision and AI-based intelligence capabilities across more than 500 stores.

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Lifestyle brand, PANGAIA, and technology supplier, Archive, have partnered to launch PANGAIA ReWear, a peer-to-peer resale programme that enables sellers to list their preloved PANGAIA items using digital IDs powered by EON.

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Asda is testing out gamified learning for those employees getting to grips with its new checkout system.

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Asda is testing out gamified learning for those employees getting to grips with its new checkout system.

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Japanese personal care company KOSÉ is using Bambuser’s Social Video Commerce platform for one of its cosmetic brands, ADDICTION.

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Del Taco debuted its new Fresh Flex Drive-Thru Only location in Albuquerque, N.M. The location’s small footprint spans just 1,200 square feet.

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VAI Resort has partnered with Hapi and Salesforce to personalize and differentiate guest service across the entire resort.

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KeHE Distributors has revealed a partnership with WeStock to bring first-party consumer data into the conversation when it comes to its product foraging, curation and assortment decisions.

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KeHE Distributors LLC has chosen Cognira’s PromoAI suite to transform its promotion planning and boost its forecasting capabilities across 16 distribution center networks.

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Crafter’s Companion is deploying the cloud-based e-commerce warehouse management solution (WMS) from Descartes Systems Group.

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A Midwest tire and automotive service retailer is analyzing employee feedback and performing scheduling with artificial intelligence (AI).

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Marks & Spencer (M&S) has adopted AI-based technology, delivered on handheld devices, which compares images of products in stores to store-specific planograms, providing an instant view of shelf-level compliance. The SymphonyAI Retail CPG Store Intelligence technology is being rolled out across more than 500 stores.

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The specialty home furnishings retailer has named the initiative “Bring it Home” and says the strategy will lean heavily on AI and automation to develop a comprehensive infrastructure around three pillars: talent, technology, and platforms.

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Trek turned to Soti, a provider of mobile and IoT device management solutions. Long-time partner RMS Omega assisted Trek in evaluating EMM tools, leading the team to Soti and the decision to deploy the Soti MobiControl and XSight, both of which are part of Soti's One Platform.

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Boohoo is expanding its partnership with Rokt, a provider of AI- and machine learning (ML)-based personalization technology, to make transactions more relevant to each shopper. The retailer is focusing on increasing user engagement and profit per transaction across markets in North America, Europe, and Australia/New Zealand.

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Walmart corporate employees are getting an AI “assistant” tool to speed up productivity, while other retail giants like Amazon, Apple, and Samsung have limited or restricted its use within the workplace, reports Business Insider.

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Lusso, a UK-based luxury bathroom furniture and stone brand, says that it has increased revenue and in turn enhanced customer experience with the launch of a new e-commerce store.

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Engage3 Powered By Dexi today announced the renewal and expansion of its partnership with Festival Foods. The expanded partnership adds Engage3's Price Image Management capabilities to a successful omnichannel competitive intelligence program.

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In an effort to increase employee satisfaction as well as staff retention, fashion retailer Madrag has deployed the Opterus social collaboration app called Holler.

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ThriftBooks, an online independent used bookseller marking its 20th anniversary this year, knows that success is all about helping customers find a book to read or a book they're searching to purchase.

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Telpo, a China-based self-service kiosk manufacturer, has teamed with AiPay to deploy self-ordering kiosks at Burger King restaurants in China.

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Huck’s, a US convenience store chain with more than 120 locations across Illinois, Indiana, Missouri, Kentucky, and Tennessee, has announced the launch of its revamped mobile app.

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JP Outfitters, the parent company of The J. Peterman and The Territory Ahead brands, has selected Cart.com as its US fulfilment partner.

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H&M Indonesia has released results from its partnership with YOOBIC, an employee experience platform for frontline teams in the retail and hospitality spaces.

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Bath Depot decided to centralize and improve its product information using the Akeneo product information management (PIM) platform. By doing so, Bath Depot was able to create a more seamless and accurate product catalog, allowing customers to more easily find products with detailed descriptions and specifications.

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