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Hallmark is tapping into channels like digital payments and mobile apps to keep pace with how Gen Z shoppers view gifting. At the end of August, Hallmark teamed up with Venmo on more than a dozen co-branded physical greeting cards.

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It's not a myth — an Amazon robot with Herculean strength is playing a very real role in aiding warehouse workers in picking orders for shipping.

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Whataburger announced Tuesday the opening of its first digital-only restaurant, catering to consumers' continuing shift toward off-premises.

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Through an expanded agreement with Tesla, Hilton today announced that, beginning in early 2024, up to 20,000 Tesla Universal Wall Connectors are slated to be installed at 2,000 hotels in the U.S., Canada and Mexico, making Hilton’s planned EV charging network the largest of any hospitality company.

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McDonald’s largest independent restaurant franchisee is advancing its sustainabililty efforts with the use of an innovative material.

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The e-commerce giant is releasing what it terms a “magical” seller listing solution that uses AI to analyze, research and extrapolate details about listings from a small amount of seller-provided data, including images.

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The food giant has revealed plans to pilot autonomous refrigerated trucks in specific regions of Arkansas. Tyson has entered into a multi-year agreement with middle-mile logistics company Gatik to spearhead the efforts.

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Instacart introduced several major updates to Instacart Storefront and Caper Carts, including building out AI-powered omnichannel experiences for customers.

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The chicken sandwich chain is adding “Mobile Thru” lanes to its drive-thrus in 300 locations amid a growing number of efforts to bolster its digital business.

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AI is everywhere, in all industries and has generated a great deal of hype, concern and predictions. Many businesses don't even know where to start with AI, but there are a few guidance points to follow.

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Williams-Sonoma will deploy a suite of solutions from Salesforce to get a 360-degree view of its customers across its many brands, which include Pottery Barn, West Elm, Williams Sonoma Home, Rejuvenation, Mark and Graham and GreenRow.

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Jumpmind, Inc. today announced top-tier fashion retailer Reitmans (Canada) Limited, has partnered with Jumpmind to modernize and enhance the in-store experience for both customers and store employees.

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The e-tailer is releasing a new set of generative AI capabilities intended to simplify how third-party sellers on its platform create product descriptions, titles, and listing details.

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Wawa Inc. will expand its drive-thru store format to Florida with the opening of a new location in Largo.

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The South Carolina distribution center is the retailer’s first to receive the wide-scale automation. Dollar General plans to add the technology to more facilities moving forward and to invest $25 million in other areas, such as an improved inventory demand forecasting which will support both its stores and distribution center.

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Amazon is offering its third-party sellers an end-to-end solution designed to move products directly from their manufacturers to their customers.

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At Amazon.com’s EWR9 fulfillment center in Carteret, N.J. the workers don’t walk to and from shelves. The shelves come to workers.

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The convenience retailer announced that it is rolling out a conversational artificial intelligence (AI) from SYNQ3 Restaurant Solutions across its system to automate the process of taking call-in orders.

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One4all Gift Cards has added Cineworld to its retail network.

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S Group has chosen Pricer as its electronic shelf labels (ESL) supplier and signed a framework agreement for five years.

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The vitamins and supplements retailer is partnering with wellness-focused data company SPINS as its new research partner for product development and product design in the VMS space.

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Giant Food announced that it is consolidating its e-commerce business out of the Manassas location. The Hannover and Milford centers will cease operations by Oct. 21.

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In a new corporate blog post, the e-tailer explains how artificial intelligence (AI), along with proprietary computer vision and machine learning (ML) technology, make its Just Walk Out autonomous checkout solution possible.Customers can shop the store, pick out they want, and skip the checkout when they’re done.

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When the brand needed a better way to audit its stores, it partnered with MeazureUp and began using its control monitoring system. This digitized auditing platform simplified the site visit process and streamlined operations for all its restaurants, managers, team members, and franchisees.

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ampm teamed up with GSP to renovate and install branding for its convenience store located at T-Mobile Park, home of the Seattle Mariners, which reopened in June. GSP also designed and installed a new c-store space for ampm at Dodgers Stadium in Los Angeles, which opened in May.

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Serco will implement Agilysys Property Management System across its entire 550-bed estate, in order to optimize both its customer and guest experience.

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Among Bayer's latest ventures is its extensive work with AI, specifically in partnership with Google Cloud to optimize its core pharmaceutical business.

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The nation’s largest mall is deploying intelligent cameras from Axis Communications throughout its physical environment and also attached to its security personnel.

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American retail brands Filson and Shinola were wrestling with more than a few challenges in creating a seamless customer experience and found a solution with NewStore's platform.

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Blaze Pizza saved 60 basis points by eliminating voids and deletes with this modern POS platform.

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Mexico’s Park Royal Hotels & Resorts announced its partnership with Duetto, a software as a service provider of revenue strategy solutions.

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Brera Serviced Apartments has drastically reduced workload and ensured optimal pricing by transitioning to automated real-time rate control with SIHOT and IDeaS.

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The Save Mart Cos. is partnering with solution provider SymphonyAI Retail CPG. Through this collaboration, the California grocer will deploy a suite of AI-powered tools that will enable real-time insights for swift decision making and targeted marketing.

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Philz Coffee turned to Specific Gravity, a solution founded by three former Crumbs Bake Shop executives to help multi-unit hospitality and retail brands manage and optimize their technology.

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Tailored Brands chose Invent Analytics, whose platform with automated decision-making capabilities helps retailers optimize inventory levels to maximize profitability.

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Maverik — Adventure's First Stop is now accepting Comdata fleet and fuel card payment options at the forecourt across its network of convenience stores.

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The collaboration will see Pizza Pilgrims’ DIY Pizza-in-the-Post kits delivered straight to customers' doorsteps through the courier’s routing technology.

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All Saints founder Stuart Trevor is introducing a new eponymous brand that creates clothes solely from discarded material, and taps technology from Stored, a mobile payments startup.

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Migros Online, the online supermarket of Switzerland’s largest retail company Migros, has achieved significant improvements by augmenting its RELEX Solutions’ forecasting and replenishment solution with an advanced capacity management capability.

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Lapeyre, a home improvement retailer, has announced the deployment of SES-imagotag’s VUSION IoT Cloud platform and electronic shelf labels (ESLs) across its 132 stores in France.

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OXXO has selected RELEX Solutions to increase the accuracy of its product demand forecasts. The chosen solution will serve OXXO’s 22,000 locations in Mexico.

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Airport retailer and restaurateur Paradies Lagardère has opened its latest retail concept, The Goods@DCA, in Concourse D of Reagan National Airport.

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Bata is implementing Blue Yonder’s SaaS-based Allocation & Replenishment solution.

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Consumer goods company P&G has stepped up its collaborative commerce strategy, moving forward with slashing SKUs, and now communicating the benefits of this approach by leveraging retailer shelf set data.

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