Top Things You Missed

Revel Systems announced that Hook & Reel is deploying Revel Enterprise across all 50 locations by the end of 2020.

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A consumer electronics giant is joining the growing range of non-grocers to collaborate with online delivery platform Instacart.

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The young women’s specialty retailer is deploying customer analytics technology from Intalytics to create foundational inputs for its real estate strategies.

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EG Group is growing its business relationship with software provider PDI. The convenience store retailer is expanding its use of PDI's enterprise resource planning (ERP), fuel pricing and logistics solutions to thousands of sites across North America, Europe and Australia.

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The e-tail titan is introducing Amazon Pharmacy, a service that enables customers to perform desktop or mobile pharmacy transactions. Using a secure pharmacy profile, customers can add their insurance information, manage prescriptions, and choose payment options before checking out.

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Kolonial.no, the largest and fastest-growing online fresh food retailer in Norway, and RELEX Solutions have been jointly awarded the Supply Chain Visibility Award.

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David’s Bridal has launched a messaging-powered experience for customers led by concierge bot “Zoey.” The chatbot, which is powered by LivePerson, combines automated technology with live agents to give customers white-glove service through Apple Business Chat.

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The future McDonald’s is going to be a lot different. It could have a third drive-thru window along with a mobile-order lane complete with a conveyor belt that delivers food. The order taker could be automated. And it may or may not have seats inside.

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JOANN has partnered with Radius Networks to launch their curbside and Buy Online Pickup In Store (BOPIS) solution, FlyBuy.

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Core-Mark International and contactless mobile checkout solutions provider Skip have formed an alliance that enables retailers to boost sales, control costs and offer fast checkout for consumers who are wary of in-store shopping during the global pandemic.

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GPM Investments, LLC, which owns over 1,350 convenience and gas stores, is enhancing its fas Rewards Loyalty Program and will have it in all locations by the first quarter of 2021.

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Cole Haan leads in retail innovation by offering convenient online returns without packaging or label in time for peak holiday season.

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When Church's Chicken re-imagined its restaurant-level brand standards measurement program to comply with COVID-19 travel restrictions, the goal was simple – make sure restaurants keep a high level of quality and service, without in-person visits from regional management and field teams.

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Furniture retailer Raymour & Flanigan has launched a website providing a "differentiated e-commerce experience," built on Episerver by Righpoint, a Genpact company.

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Nedap announced that Spanish womenswear brand Encuentro Moda selected Nedap’s !D Cloud software platform.

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American Tall has partnered with Suuchi Inc. to digitize its supply chain. The brand will implement Suuchi's platform, the Suuchi GRID, to improve and streamline current processes with increased visibility across the entire supply chain.

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Lee Valley Tools, an Ottawa, Canada tool and garden retailer, is offering consumers a mobile shopping tool to foster contactless shopping at its 20 locations in the country.

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Authentic Brands Group (ABG), parent company of the fast-fashion retailer, is partnering with the Bolt checkout experience platform.

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American Tire Distributors announced today a partnership with OneRail, a delivery orchestration platform with 4.5 million drivers, to expand ATD’s expedited tire delivery program, ATD Express, nationally.

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Are you craving Chick-fil-A Waffle Potato Fries, but don’t have the Chick-fil-A App? Chick-fil-A customers will now have another way to order their favorite Chick-fil-A menu items with online ordering right here on chick-fil-a.com. It went into effect November 9.

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Customers at 8,200 CVS Pharmacy locations can use PayPal and Venmo to pay for purchases contact-free starting Monday (Nov. 16).

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South American food retailer Grupo Éxito has renewed its DemandTec Price Optimization subscription.

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Marks & Spencer customers will soon be able to shop checkout-free at any of its stores as the retailer continues its digital push. M&S is expanding its “Mobile Pay Go” shopping app across its entire store estate, meaning shoppers across the UK can shop without ever having to visit a physical till.

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Centric Software is excited to announce its partnership with Payless as the Product Lifecycle Management (PLM) solution to achieving strategic and operational digital transformation goals for the brand’s relaunch in to the US market.

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PepsiCo is piloting an automated micro-fulfillment center in Joliet, IL, in order to bolster its e-commerce capabilities.

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Finnish retail giant S Group has extended its successful partnership with RELEX Solutions by implementing RELEX’s advanced AI forecasting and replenishment solution at its operations in Russia and Estonia.

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IDeaS announced today it has implemented IDeaS G3 Revenue Management System (RMS) at the just-opened Saranac Waterfront Lodge.

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Subway is rolling out a contactless curbside pickup service at more than 11,000 stores nationwide.

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The specialty footwear/accessories retailer is integrating with the UPS Digital Returns service and the Narvar customer engagement platform to enable no-label and boxless returns of its merchandise at nearly 5,000 The UPS Store locations.

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Nedap announced that Spanish womenswear brand Encuentro Moda selected Nedap’s !D Cloud software platform.

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Many scenarios have swirled around restaurants amid the COVID pandemic, but the approach has been simple for Moe’s Southwest Grill. Chief Brand Officer Alex Williams says the fast casual worked through a strategic playbook centered around three principles—how to modernize the brand, make processes easier, and win with food.

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Nathan’s Famous, Inc., is leveraging ghost kitchens to expand into Vancouver, Canada. The menu will be available to consumers through Uber Eats third-party delivery only now, and then in approximately two weeks SkipTheDishes and DoorDash.

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Nomeco will optimize their supply chain by introducing RELEX forecasting and replenishment.

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Paytronix Systems, Inc. announced that long-time customer Red’s Savoy Pizza has deployed the Paytronix Order & Delivery platform to facilitate its growing off-premise business across 16 locations in the upper Midwest.

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What's a Retail Meetup? A Retail Meetup is a one-of-a-kind, online meetings and collaboration event that brings a large group within the retail industry together for curated, double opt-in meetings and small group peer discussions.

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Today, Tanger Factory Outlet Centers, Inc., announced its partnership with low-cost shipping service, LugLess, to offer busy holiday shoppers the ability to send their purchases from the outlet directly to any domestic address.

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Target has canceled its subscription service, a foray into bulk discount purchasing launched seven years ago.

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Amazon is expanding its contactless Key In-Garage Delivery service to more than 4,000 U.S. cities and adding grocery to the mix.

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Turning glass cooler doors to digital smart screens is an on-trend way to engage customers standing in front of cold cases as they decide what to buy. C-store chain GetGo has forged a partnership with Cooler Screens to replace cooler doors in four locations with the in-store digital merchandising technology.

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Claire's on Wednesday debuted its first loyalty program, Claire's Rewards. Customers can enroll in the program in-store, online and inside the Claire's app.

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Coborn’s Inc. this week added another new safety measure as the company begins disinfecting its shopping carts after each guest use, utilizing electrostatic cleaning sprayers to disinfect carts in an effort to minimize surface spread of the COVID-19 virus.

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Giant Eagle’s new myPerks loyalty program is also the first multi-tier loyalty program introduced by a major U.S. supermarket.

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Kohl’s is experimenting with both self-checkout and self-returns in its stores as it builds out its omnichannel experiences and streamlines operations.

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Squadle announced that McBee Enterprises has implemented Squadle Digital Checklist across all its stores.

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MGM Resorts has deployed Amperity’s enterprise Customer Data Platform to power first-party identity resolution and provide access to data and insights that were previously unavailable, opening up new ways to personalize their customer experience.

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TaylorMade Golf Company and eShopWorld today announced that they have partnered to provide TaylorMade shoppers in Germany, Italy, France, the Netherlands, Switzerland, Sweden, Denmark, Ireland, and Mexico with a localized, familiar online shopping experience.

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