Top Things You Missed

New handheld server tablets and kitchen equipment are beginning to pay off at Outback Steakhouse.

Full Article ›

Bashas’ has joined global branded payments provider Blackhawk Network’s (BHN) distribution network, teaming with the company to expand gifting options at its 112 supermarket locations.

Full Article ›

Lavazza has launched a new store on the BigCommerce platform to support sales in the Netherlands and Belgium.

Full Article ›

Lowe’s has launched a new Kitchen Visualiser tool online as part of a summer update to its Kitchen Planner Suite.

Full Article ›

The University of Pittsburgh announced Thursday that it will use Amazon’s Just Walk Out technology at one of its campus convenience stores.

Full Article ›

Circana has announced a partnership with Currys. The firm’s Insights Gateway, which will be launched and branded as Currys Tech Insights, will provide the UK retailer’s supplier partners with access to sales performance and customer insights across the Currys business.

Full Article ›

Invent Analytics has been selected by Men’s Wearhouse and Jos. A. Bank to provide AI-driven solutions to improve their inventory optimization process for their event business. Invent Analytics is a leading provider of innovative inventory optimization solutions that provides an automated-decisions platform to help retailers optimize their inventory levels to maximize profitability.

Full Article ›

Pet Supplies Plus, which upped its expansion plans in 2022, utilizes the Opterus OpsCenter solution to improve store communication and streamline task management as it onboards new franchise owners, stores and employees.

Full Article ›

Tattle, the AI-driven survey platform providing the restaurant industry with actionable, data-driven insights into guest sentiment, announced that Yoshinoya America, known for its artisanal Japanese-inspired rice bowls, has engaged the company to measure omni-channel guest sentiment and manage customer feedback.

Full Article ›

D2C sleep brand, Emma, is implementing Metapack’s Delivery Manager solution across DACH, UK and Italy, as it looks to automate its selection of delivery services and increase carrier coverage across key markets.

Full Article ›

CommerceHub is partnering with Miravia (part of Alibaba Group) to power the online marketplace’s European expansion.

Full Article ›

SoundHound AI and White Castle announced a first-of-its kind expansion of their partnership to deliver a superior voice AI-enabled drive-thru experience to restaurant customers across multiple locations nationwide.

Full Article ›

Anthropics Technology, makers of the AI powered Zyler solution, has announced a partnership with John Lewis and rental specialist HURR, to introduce virtual try-on technology to the UK retailer’s fashion rental website.

Full Article ›

McCoy’s Building Supply is rolling out in-store robots from Badger Technologies, a product division of Jabil Inc., to detect out-of-stock (OOS) and incorrectly priced products on the shelves.

Full Article ›

Opus has partnered with Shipley Do-Nuts, a 340+ unit do-nut chain, to provide the company with its best-in-class training solution. Opus is a training platform designed to reach every frontline employee, so restaurants can increase workforce productivity quickly and seamlessly.

Full Article ›

The office supply giant is now collaborating with same-day delivery provider DoorDash.

Full Article ›

The retailer will use screens in self-checkout areas and TV aisles, radio ads over its in-store audio network, and demo stations — which are platforms where brands can show their product — to push products and deals.

Full Article ›

Jigsaw has announced Voyado as its new solution for customer loyalty and marketing automation.

Full Article ›

Kum & Go LC officially rolled out a new mobile app and &Rewards program on Aug. 1. Together, these digital enhancements will bring a fresh perspective to the customer experience, according to the convenience store operator.

Full Article ›

Homeware brand Pigment has chosen Brightpearl by Sage technology ahead of its e-commerce and wholesale expansion.

Full Article ›

Building on its mobile loyalty app, Starbucks is looking to take its data-informed personalization into its physical stores with digital menu boards.

Full Article ›

The discount giant explained how it is building on the functionality of “View in Your Home,” an AR-enabled capability it initially launched on its iOS app in July 2022. View in Your Home enables shoppers to view furniture and home décor items in their personal spaces with a few swipes on their phones.

Full Article ›

Crocker Park has incorporated a next-gen security addition to its existing safety operations. The outdoor shopping and dining destination in Westlake, Ohio, has deployed an autonomous, AI-driven security robot, nicknamed Secret Agent Man, or SAM, to enhance its security infrastructure.

Full Article ›

Starbucks reaffirmed its commitment to its five-step reinvention plan, announced last Fall, with a renewed focus on building out digital capabilities, deepening loyalty, boosting personalization, and bolstering its supply chain with investment in machine learning and artificial intelligence.

Full Article ›

UK activewear retailer, Sweaty Betty, says it has seen a 62% revenue uplift in six months after using Dynamic Yield’s data driven, artificial intelligence (AI) approach and marketing technology to make better recommendations and online quizzes to get to know the customer better.

Full Article ›

The global British athletic retailer is utilizing proprietary AR-based virtual try-on technology from Zero10 at its New York and Chicago flagship stores as part of its “Need it Now” apparel campaign, developed by metaverse agency Rumfoords.

Full Article ›

Greek electrical equipment retailer, KAFKAS, has embarked on a digital transformation journey, starting with the adoption of an electronic shelf label (ESL) solution in its stores.

Full Article ›

Equestrian and leisure brand Mochara and influencer Billie Shepherd have announced a partnership, leveraging technology provided by Stored.

Full Article ›

The Chicago-based company added a dozen more stores to its Potbelly Digital Kitchen rollout and expects to have the operations-enhancing

Full Article ›

Online loungewear and sleepwear brand, Chelsea Peers, says it has more than doubled the likelihood that shoppers of its ‘all pyjamas’ and ‘long pyjamas’ collections will make a purchase when they land on category pages.

Full Article ›

Crocs’ HeyDude brand will transition to a new ERP system toward the end of the year, according to CEO Andrew Rees.

Full Article ›

As a result of the kiosks and other recently adopted operational enhancements, including use of a new scheduling tool, Shake Shacks have cut their labor needs by about 50 hours per week, the executives said.

Full Article ›

The company has partnered with Antuit.ai (owned by Zebra Technologies) to leverage its technology for Bimbo's direct-store delivery operations. The investment has enabled Bimbo Bakeries to minimize waste in its search for the “Perfect Order,” reducing forecasting errors by up to 30%, according to Antuit.

Full Article ›

The TangerClub loyalty program is powered by Coniq, a provider of customer engagement and loyalty solutions for shopping centers and retail destinations. Coniq's platform will let Tanger improve its ability to support retail partners with more access to customer preferences, patterns and spend, and leverage these insights to drive customer engagement.

Full Article ›

WOWorks is looking to drive growth and attract franchisees through an innovative new concept.

Full Article ›

Thalia, an omnichannel bookseller in the DACH region with around 6,000 employees, has selected Diebold Nixdorf to introduce new self-checkout solutions.

Full Article ›

Chick-fil-A is reimagining its customer experience for a digital-focused world. The quick-service chain will testing two new concepts: a new elevated drive-thru format and a walk-up design.

Full Article ›

DFS Group and Ant Group have announced a partnership which will see the former leverage Alipay+ to engage with its customers pre, during and post shopping, across 36 stores in 15 markets, and 12 online shops in four markets.

Full Article ›

Mackenthun’s Fine Foods is upgrading the e-commerce experience for its shoppers through eGrowcery, an e-commerce platform developer for grocers.

Full Article ›

Amazon Fresh is adding self-checkout to some stores. The company said some customer's aren't used to its Just Walk Out technology.

Full Article ›

European serviced apartment operator, Limehome, has revealed that it has grown 400% over the past two years, partly crediting its futuristic approach to its property management software.

Full Article ›

Blundstone hit its goal of getting Microsoft Dynamics 365 live in time for the US "Black Friday" retail period and sold a record number of units during this time. The new solution ensures a core part of Blundstone’s business operates efficiently on a cloud-first, scalable platform, which includes advanced cybersecurity and disaster recovery.

Full Article ›

Footasylum has selected NewStore to power the omnichannel experience across its 60 stores in the UK.

Full Article ›

UPshow SHIFT is a digital employee engagement platform tailored to improve internal communications and reduce turnover. It has a simple modus operandi: an UPshow device is plugged into a TV in the back-of-house.

Full Article ›

Are your shelves stocked? And if not, why not? That’s the question we’re exploring today with Greg Buzek of global research and advisory firm IHL Group, which just released new research around global retail sales.

Full Article ›

The convenience store retailer has transformed a store into an all-digital experience. All products (with one exception) must be ordered on in-store touchscreens or via Wawa’s mobile app, with the orders filled by in-store employees. Coffee, however, remains self-serve.

Full Article ›

Wendy’s has implemented Oracle Fusion Cloud Applications Suite and moved business-critical workloads to Oracle Cloud Infrastructure (OCI) to increase productivity, expand business insights and improve the customer experience.

Full Article ›

DTiQ announced a strategic contract with Church's Texas Chicken. The agreement recognizes DTiQ as an approved supplier of managed video and loss prevention solutions in support of Church’s company-owned restaurant operations.

Full Article ›

Rite Aid Senior Manager of Allocation & Store Replenishment, Michael Marquardt, took a few minutes to share how RELEX is helping them streamline forecasting, replenishment, and allocation and drive efficiency for their distribution centers. Rite Aid is a leading pharmacy and health and wellness retailer operating more than 2,000 outlets across the United States.

Full Article ›

Fahim Siddiqui, the chief information officer of Home Depot spoke with CIO Journal about how technology is vital to the retailer’s future as it aims to expand its base of professional customers, such as contractors and electricians, and take advantage of generative artificial intelligence.

Full Article ›