Best Buy’s new strategy includes AI, holograms, reimagined stores and more
Through a partnership with Google Cloud, the company said it will provide customers and employees with more personalized, “best-in-class” tech support experiences, including a generative AI-powered virtual assistant for customers who prefer a self-service option.
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Whole Foods Market launches food waste initiative with Too Good To Go
The natural and organic grocer is teaming up with Too Good To Go to launch a nationwide initiative to save good food from going to waste.
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RetailROI ‘SuperSaturday’ 2025 open for registration, sponsorships
RetailROI is hosting its annual SuperSaturday event the day before NRF 2025: Retail’s Big Show kicks off in January 2025.
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Macy’s Levels Up Personalization with 500M Tailored Offers to 30M Customers
Legendary department store Macy's tapped Deloitte Digital to level up its CX, including improved personalization for five key customer journeys.
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Retail robot launches virtual store tour inventory solutions
As the majority of retailers embrace in-store technologies that improve business and store team performance, Simbe, the leading provider of Store Intelligence™ solutions, proudly launches two new, cutting-edge product capabilities.
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Nestlé employees save 45 minutes per week using internal generative AI
The consumer goods giant, which counts Nescafe and KitKat among its brand portfolio, introduced NesGPT to its North American offices last August after a global pilot in May.
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Kroger to roll out new tech to boost labor productivity at fulfillment centers
The grocery giant will implement Ocado Group’s "Re:imagined" technologies across multiple existing CFCs, as well as in future CFCs.
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McDonald's optimizes supply chain
McDonald's China has partnered with its major suppliers to make its famed burgers at a single production base, in a bid to meet its target of opening 1,000 new fast food outlets in the country every year.
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Shift4 Acquires Majority Stake of Vectron Systems AG and Completes Acquisition of Revel Systems
Shift4 has acquired a majority stake in Vectron Systems AG, one of the largest European suppliers of point-of-sale (POS) systems to the restaurant and hospitality verticals.
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WSS Selects Aptos ONE for Modern, Mobile-Enabled Store Experiences
Aptos, a leader in unified commerce solutions, announced today that WSS will deploy Aptos ONE POS across 100+ stores in the United States. Built on the Aptos ONE microservices-based platform, Aptos ONE POS is a mobile-first application that will streamline and enhance in-store experiences for WSS’ shoppers and associates and reduce the hardware footprint in each WSS store.
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Tractor Supply Invests in Customer-Centric Pricing with Revionics’ AI Platform
Revionics today announced that Tractor Supply Company has selected Revionics’ intelligent pricing platform to help scale its loyalty-enhancing pricing across its vast retail network.
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Bel Group Seeks to Drive Manufacturing Efficiencies With AI Investment
Through a partnership with Dassault Systèmes, the company will improve efficiency and progress on sustainability efforts across 11 manufacturing plants, touching on manufacturing operations management, food and materials sciences, AI, and product lifecycle management.
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Steve Madden, Orveon, Alo Yoga Tap Tech to Expedite Refunds and Incentivize Return Shoppers
Footwear brand Steve Madden, lifestyle brand Alo Yoga, and Orveon — home to bareMinerals, Laura Mercier, and Buxom — have partnered with a new platform that allows consumers to obtain expedited refunds and incentivizes them to use those funds to purchase more products.
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Inmar Expands Partnership With Northeast Grocery to Build Retail Media Network
Inmar Intelligence, a data and technology company, has expanded partnership with Northeast Grocery Inc. (NGI), the parent company of Price Chopper/Market 32 and Tops Markets LLC.
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HUGO BOSS sets a new standard for shopping experiences
In stores and online, the checkout is pivotal in shaping the global fashion journey. Here's how HUGO BOSS worked with Adyen and Visa to deliver premium omnichannel experiences.
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Circle K Sites Accepting QuikQ
Circle K is now accepting QuikQ fuel cards at 381 truck-accessible sites nationwide. This expansion significantly increases QuikQ’s fueling network.
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Lincolnshire Co-op taps Xiatech MACH certified composable integration, data and analytics Xfuze platform
Lincolnshire Co-op will use Xfuze, Xiatech’s MACH certified composable integration, data and analytics platform, to modernise its legacy system landscape and create a single view of all operational data and provide AI powered analytics.
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Tesco partners with Marketplacer to launch its new online marketplace
Powered by Marketplacer’s software-as-a-service (SaaS) technology, this offers Tesco customers access to more third-party products online that complement its existing range, with the aim of giving people a one-stop-shop for everything they may need.
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Weis Markets expands partnership with SymphonyAI as Mid-Atlantic retailer taps CINDE AI solution
Weis Markets has partnered with SymphonyAI since 2018. When the project is complete, its category management team will have an integrated, category wide view with AI-based insights.
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Orvis taps tech partner for inventory management solution
Orvis will now utilize FourKites’ Order Insights to improve on-time delivery (OTD), inventory management and customer satisfaction.
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Wakefern to use Paze online checkout option
Aurus announced a partnership with Early Warning Services to integrate a new online checkout solution Paze into their payment platform. Wakefern Food is among the first group of retailers using the Aurus platform to begin offering their online shoppers the quick and convenient Paze checkout option.
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Beef 'O' Brady's Rolls Out Voice AI Ordering System
Beef 'O' Brady's, the family sports bar and grill chain is colloaborating with SoundHoundAI to enable customers to place phone orders for pickup.
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Choice Hotels Partners with Entegra
Choice Hotels International, Inc. announced today it has signed an agreement with Entegra, a food group purchasing organization. Choice branded hotel owners will now have access to over 3,000 suppliers worldwide on Entegra’s digital group purchasing organization platform.
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PacSun boosts data strategy with Census and SoundCommerce tie up
PacSun has gone live on the Census Embedded in the SoundCommerce Data Platform.
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New robotic capability lets retailers remotely monitor store shelves
Simbe Robotics’ tool allows personnel to see conditions in stores on a mobile device using imagery from the company’s autonomous aisle-scanning equipment.
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UK supermarkets embrace AI — from supply chains to imagining future diets
Food retailers across the UK are flocking to AI for its potential to reduce food waste, strengthen supply chains, and future proof their businesses.
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AS Watson Group's The Perfume Shop brings in Scurri as delivery management partner
The Perfume Shop (TPS), says that it has seen “out on time” shipment rates across the UK and Ireland hit 99.2% and also implemented “ship from store” following the appointment of Scurri as its delivery management partner.
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Starbucks in EV charging partnership with Mercedes-Benz
The coffee giant is collaborating with Mercedes-Benz High-Power Charging to place high-powered EV chargers at more than 100 Starbucks locations nationwide.
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Levi’s overhauls e-commerce site to make it more customer-friendly
Levi Strauss & Co. is transforming its online customer experience. For the past year, the denim giant has been focusing on enhancing four critical areas of its e-commerce site.
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Meijer streamlines school supply shopping, launches private label
A regional Midwest discount retailer is introducing a new digital school supply shopping feature and its own line of back-to-school products.
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Keim selects K8 to supercharge workflows and enhance customer care
Kerridge Commercial Systems (KCS) announced that The Keim Company has chosen its K8 software system to streamline operations and drive productivity.
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Fluent, Inc. Announces Strategic Partnership with US Retailer, Hy-Vee
Fluent, Inc. today announced a media partnership with Hy-Vee, Inc. and its retail media network, RedMedia.
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Spanish Drug Store Launches Touch-Free Purchasing with RFID
Madrid pharmacy Juan Vindel Farmacia is the first drug store in Spain to implement an RFID-enabled, touch-free, self-checkout solution for prescription free products.
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Academy Sports and Outdoors targets enhanced distribution performance
The retailer’s implementation of a new warehouse management system is a key component of its efforts to bolster its omnichannel capabilities.
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H Mart unifies e-commerce experience, adds Uber as delivery partner
A leading U.S. Asian supermarket chain is launching new online stores and expanding its delivery offering.
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The Palms Resort Casino Standardizes all Tech on a Single Platform
During a multi-faceted $690 million renovation, the Palms Casino Resort implemented a robust technology solution that delivers intuitive automation throughout the entire resort.
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Staypineapple Chooses Mews to Surprise and Delight Guests Across the US
Mews has now been chosen by Staypineapple to power its growing portfolio of hotels.
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Twenty Four Seven Hotels chooses Aptech and BirchStreet Systems
When Twenty Four Seven Hotels transitioned from Aptech’s legacy accounting solution to PVNG for enterprise accounting, they requested that integration to the BirchStreet P2P solution be added as part of the process to eliminate manual entry of purchase orders and invoices.
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Mars seeks to unlock data through AI collaboration
Acquiring data about consumers’ blood sugar responses to certain foods is an expensive effort, but it is becoming much cheaper and easier through artificial intelligence (AI).
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Diebold Nixdorf provides self-service checkouts for Dorfladen Freckenfeld – Powered by EDEKA Paul store
It is now possible to quickly pick up a packet of flour or a bottle of wine around the clock - including weekends - in the village of Freckenfeld (Rhineland-Palatinate, Germany).
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Bambuser partners with fashion retailer Zara for video commerce
Bambuser's technology allows Zara to offer an interactive shopping experience, catering to evolving consumer behaviour when online, and including the immersive nature of social commerce and real-time interactions.
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Lick selects NetSuite as its global enterprise resource planning system
With the tech, it has been able to take advantage of an integrated business suite to automate and consolidate financial processes, gain a clearer view across its growing international operations, and optimise its management of inventory and working capital.
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GlassesUSA tailors suggestions with AI, AR
An online eyewear retailer is utilizing leading-edge technology to virtually provide customers with individually tailored glasses.
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How Albertsons’ retail media business is incorporating AI, in-store tech and more
As grocers look to ramp up retail media capabilities, Albertsons has been working over the past few years to fashion itself as a leader in the space.
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Freddy's enhances analytics and insights with Domo data suite
Domo’s Data Science Suite will assist the quick-serve chain in gaining further insights into the restaurant’s data, giving franchisees the ability to optimize pricing and model menu mix.
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Pacsun partners with Pinterest; unifies customer data for analysis
Pacsun is collaboratively engaging customers with Pinterest and also enhancing how it manages customer data.
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Studenac rolls out electronic shelf labels
Croatian retailer Studenac is rolling out electronic shelf labels (ESLs) across its stores.
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