The U.S retail sector of late has been much maligned. While dramatic headlines suggest online retailers will be the death of traditional brick and mortar stores, the evidence suggests otherwise. A look at U.S. Economic Census numbers for retail during the last seven years (excluding food service and automobiles) shows […]
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Without question, the single biggest trend in retail is in the area of Unified Commerce; namely getting both internal and external systems integrated in such a way that product can be shopped from anywhere and delivered from anywhere. Retailers are scrambling to figure out how to best compete against Amazon, […]
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The following is a replay of a webinar from December 15th on how retail is moving towards Unified Commerce. Unified Commerce is one step beyond Omnichannel and includes the technology enabled retail functions (both inside and outside the company) to serve the consumer where, when and how they desire. Multi ->Cross->Omni->Unified […]
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Without question, mobility is well down the road to transforming how retailers and hospitality providers interact with customers. For instance, some restaurants have seen a 25% increase in table turn when mobile devices are used. And some retailers, especially in the Specialty segments, are planning to completely remove their traditional […]
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