OnDemand: Leveraging Pandemic Lessons Learned to Ensure Holiday Success
With the holiday season quickly approaching, it’s more important than ever for retailers to adopt agile store execution and labor operations processes that can help quickly adapt to rapidly changing circumstances while achieving margin, sales, and service goals. In this session, Greg Buzek, President of IHL Group, and Jennifer Myers, Solutions Consultant for Reflexis, discussed the following:
- Industry statistics from back-to-school sales and forecasts for holiday
- Operationalizing reshaped processes including curbside pickup, BOPIS, appointment booking, and more
- Ensuring frontline workers are safe, comfortable, and productive
- Glimpse of how AutoZone, Big Lots, and Cumberland Farms are future-proofing their business through advanced workforce scheduling and real-time task management processes
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