Analyst Corner

OnDemand: Leveraging Pandemic Lessons Learned to Ensure Holiday Success

Categories: Uncategorized

With the holiday season quickly approaching, it’s more important than ever for retailers to adopt agile store execution and labor operations processes that can help quickly adapt to rapidly changing circumstances while achieving margin, sales, and service goals.  In this session, Greg Buzek, President of IHL Group, and Jennifer Myers, Solutions Consultant for Reflexis, discussed the following:

  • Industry statistics from back-to-school sales and forecasts for holiday
  • Operationalizing reshaped processes including curbside pickup, BOPIS, appointment booking, and more
  • Ensuring frontline workers are safe, comfortable, and productive
  • Glimpse of how AutoZone, Big Lots, and Cumberland Farms are future-proofing their business through advanced workforce scheduling and real-time task management processes


Download the webinar slides here

Click the picture to hear the recording on demand.  

PLEASE JOIN US ON OUR NEXT WEBINAR – Importance of Superior Customer Service in Post Pandemic World

If we can help with any of the underlying data, please contact us.

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