This is the second of several studies under the IHL Insight Market View series of research that is part of the Retail Executive Advisory Program (REAP) at IHL. This study looks at the Total Retail Software-as-a-Service Market across 13 market segments of Retail and Hospitality.
Readers of this research will get a forecast for Software-as-a-Service compared to Software worldwide. Rankings are provided for North America only as well as Worldwide.
Then we discuss market trends, drivers and market barriers.
The IHL Insight Market View Map then positions vendors against each other in a 3-dimensional quadrant view. The upper right quadrant shows someone who is a leader in market strength and also in growth, innovation, and unified commerce coverage. What is unique about the IHL approach is we also add a further dimension of market share scale so you can not only see who is in what quadrant, but how strong they are as well. This is ideal as executives review their market position and consider competitors and acquisition candidates.
The Market Position Maps are provided for the following Line of Business Categories:
- Enterprise Accounting, Finance, HR
- Business Intelligence and Analytics
- Supply Chain Software
- Sales, Marketing, and CRM
- Store Systems
Finally, we provide market profiles on the top 15 software providers by revenue. Each profile includes total revenues, revenues by hardware, software, SaaS, and services, revenues by region, and revenues by Line of Business Category. In addition, the profiles include merger and acquisition information as well as key clients.
Companies included in this research include Adobe, Agilysys, APT, Aptos, Axciom, Beetailer, Boomerang Commerce, Cashstar, Cisco, Demandware, eBay Ent., GXS, IBM, iCIMS, InComm, Informatica, iTrade Network, JDA, Kronos, KSS, Lightspeed Retail, Manhattan Associates, Microsoft, Mobivity, MonkeyMedia, MyBuys, NCR, NetSuite, nopCommerce, One Network, Oracle, OrderDynamics, Park City, PeopleMatter, Predictix, Revel Systems, Revionics, Saba, Sage Software, SAS, Seeburger, Shopify, ShopKeep, SPS Commerce, Teradata, Tillster, Turn, Ultimate SW, WebCollage, WooCommerce, X-Cart
What makes this research different and more rigorous is that it is based on a very sophisticated and highly objective research model. It allows vendors, retailers and analysts to see who are the real leaders in retail SaaS Software, true market rankings, who is leading in the fast growing markets, and which vendors are leading in sales, innovation, market reach and can implement a complete unified commerce approach to retail.
TABLE OF CONTENTS
Market Forecast and Growth
Trends, Drivers, and Barriers
IHL Insight Market View Vendor Positioning Maps
Vendor Profiles (see above for what’s included)
Appendix – Categories of Software Included