Research & Advisory

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Merchandising and Supply Chain Systems


Product Overview

Date of PublicationApril 25, 2016
RelationshipAdvisory
GeographyWorldWide

Who is really winning among Merchandising and Supply Chain software vendors. Who are customers increasing business with in 2016, when does SAP win verses Oracle verses Manhattan Associates verses JDA verses Demandware or Aptos or NetSuite of Infor?  When do they lose business?  What are the highest priorities for each vendor’s customers?  Are their customers growing faster than the market, increasing IT Spend or decreasing?  Are they increasing store counts or decreasing?  How fast are they moving to the cloud?

This is just some of the data that is included in this research that includes rankings by revenue for both Merchandising and Supply Chain products, as well as IHL Insight MarketView positioning quadrants for each by segment group.

Retail vendor profiles in this study for Aptos, dunhumby, eBay Enterprise, IBM, JDA, Manhattan Associates, One Networks, Oracle, Revionics, Symphony, SAP, and Teradata.

The IHL Insight Market View series of research studies build upon all this knowledge and add analyst insight to graphically display vendor positioning, drive for innovation  and projected growth.

The goal of this report, as well as the entire IHL Retail Executive Advisory Program (REAP), is to provide the retail community with the most detailed and complete picture imaginable of the retail technology landscape. We do this to assist retailers in vendor selection and to help the industry understand the trends, drivers and barriers that are fundamentally transforming our industry.

Retailers are encouraged to use these charts in discussions with their vendor partners. It is our intent that they provide unique insights into vendor strategy and provide thought-provoking questions as we all move though and prosper in the Era of Intentional Innovation.

NOTE: This study is only available as part of the IHL Retail Executive Advisory Program.

This is the fifth of several studies under the IHL Insight Market View series of research that is part of the Retail Executive Advisory Program (REAP) at IHL.  This study looks at top vendors in the categories of Merchandising and Supply Chain Software Systems.

The research looks at the following software components:

Merchandise/Supply Chain Management
Warehouse
Distribution
Multi-Channel Forecasting
Multi-Channel Merchandise Management
Assortment and Allocation Planning
Replenishment
Supply Chain: Mobile Software
Merchandising: Mobile Software
Enterprise Order Management
Space And Floor Planning
Flexible MultiChannel Fulfillment
Fleet Management
Transportation Management
Private Label Management
EDI
Fresh Foods Mgt
Other Merch./Supply Chain Mgt.

TABLE OF CONTENTS

Background and Market Overview
Where are we today??  
The Profitability Payoff
Trends, Drivers, and Barriers
IHL Insight MarketView Revenues and Forecasts (charts)

* WorldWide Total Retail/Hospitality Merchandising Software Spend
* North America Total Retail/Hospitality Merchandising Software Spend
* Total – Merchandising Software Rankings
* Food/Drug/Convenience/Mass – Merchandising Software Rankings 
* General Merchandise – Merchandising Software Rankings
* Hospitality – Merchandising Software Rankings

* WorldWide Total Retail/Hospitality Supply Chain Software Spend
* North America Total Retail/Hospitality Supply Chain Software Spend
* Total – Supply Chain Software Rankings 
* Food/Drug/Convenience/Mass – Supply Chain Software Rankings 
* General Merchandise – Supply Chain Software Rankings
* Hospitality – Supply Chain Software Rankings

Positioning Maps (charts)

* Total Retail Merchandising Software Positioning 
* Food/Drug/Convenience/Mass – Merchandising Software Positioning 
* General Merchandise – Merchandising Software Positioning 
* Hospitality – Merchandising Software Positioning 

* Total Retail Supply Chain Software Positioning 
* Food/Drug/Convenience/Mass – Supply Chain Software Positioning 
* General Merchandise – Supply Chain Software Positioning 
* Hospitality – Supply Chain Software Positioning 

Top 12 Providers Profiles

Aptos, dunhumby, eBay Enterprise, IBM, JDA, Manhattan Associates, One Networks, Oracle, Revionics, Symphony, SAP, and Teradata

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What Segments Constitute Your Definition of Retail?

We use the following segments to define Retail and some examples.  This research uses all of these segments.

Food/Grocery (Kroger, Safeway, Trader Joe’s, Wakerfern, Tesco,)
Drug Stores (Walgreens, CVS)
Superstore/Warehouse Clubs/Hypermarkets (Walmart, BJ’s Wholesale, Costco, Auchan)
Mass Merchants (Target, Meijer Stores)
Department Stores (JC Penney, Sears, Kohls, Kaufaf, Marks and Spencer)
Specialty Hard Goods (Home Depot, Lowes, Best Buy, Rooms to Go, Canadian Tire)
Specialty Soft Goods (H&M, Limited Stores, Wet Seal)
Convenience/Gas/Forecourt (Chevron, Exxon,)
Fast Food (McDonald’s, Subway, Burger King, Pizza Hut, Taco Bell)
Bar/Restaurant (Applebees, Buffalo Wild Wings, Chipotle)
Lodging (Marriott, Sheraton, Hilton)
Entertainment:Casinos and Cruises (Carnival, Harrah’s, Wynn, Caesar’s Palace)
Entertainment:Museums, Theme Parks, Theaters, Others (Disney, Universal, AMC, Carmike)

What types of software are included?

Merchandise/Supply Chain Management components included are the following:

Warehouse Mgt
Distribution
Multi-Channel Forecasting
Multi-Channel Merchandise Management
Assortment and Allocation Planning
Replenishment
Supply Chain: Tablets Non-Rugged
Supply Chain: Tablets Rugged
Supply Chain: Non-Rugged Handhelds
Supply Chain: Rugged Handhelds
Enterprise Order Management
Space And Floor Planning
Flexible MultiChannel Fulfillment
Fleet Management
Transportation Management
Private Label Management
EDI
Fresh Foods Mgt
Other Merch./Supply Chain Mgt.

Is this put together by primary research, secondary research?

Yes, all of the above.  We utilize our Sophia Data Service, WorldView IT Sizing Forecast Model, custom primary and secondary research and vendor interviews to put this together.  Contact us and we would be happy to go over the methodology with you.

Can I share this study in my company?

Yes, if your company has an advisory relationship with IHL, you can share internally.

Can I share the data externally?

With written permission from IHL we allow certain components to be shared externally. However, as a standard rule IHL research studies and content cannot be shared externally with clients and partners.  That being said, we are open to individual queries and do make exceptions for marketing purposes with the appropriate licenses.  Once again, we just ask those be made in writing to ihl(at)ihlservices.com.

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This research is only available via a subscription of our Retail Executive Advisory Program.  For more information on the REAP Program, please click here or contact us at ihl@ihlservices.com and we can customize a program specifically for your company.  The core offerings are the following: (Click photo to enlarge).

Each of the research studies comes with an Enterprise license so the data, studies can be shared internally among your entire team. For more questions and to begin, contact us.

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