Analyst Corner

Category: Unified Commerce

Apple’s gift to retail, threat to privacy

If you have updated your iPhone or iPad you might not have realized this change to the way the Control Center handles WI-FI and Bluetooth settings.  In previous OS releases, when you turned off these settings in the Control Center, it actually turned off the radios. But the change in […]

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Retail Tech That Moves Sales Needle – Pt 1

If you go to any trade show or look up a technology directory you see hundreds of vendors that promise that their products help increase sales for retailers.  But which ones, once deployed, can actually show a correlation to increased sales? We’ve done the research.  We looked at 30 categories […]

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Artificial Intelligence: The 30 Year Success Story

I can confidently say that my very first exposure to artificial intelligence happened about thirty years ago. I was strolling through the computer engineering building on campus at Georgia Tech and happened onto a computer screen facing out onto the hallway. On the screen was a changing array of symbols […]

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NewsFlash: Retail in US grew 4.1% in Q1 2017

FAKE NEWS, FAKE NEWS…. At the risk of going political on you, if you read the mainstream news after the latest US Department of Commerce report you see headlines like “Retail Apocalypse” and “Retail Death Spiral”.  At best these show lazy reporting, at worst absolute fake news. Somewhere along the […]

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Amazon Has A TIGIR By The Tail

The single biggest problem that retailers are facing today is how to compete with Amazon.  While retailers have been arguing over whether the company is profitable in retail, Amazon has changed the game.  They are both a technology company and an endless aisle retailer with options for delivery in less […]

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What’s in a name – A better POS, perhaps?

When you attend the number of events that we do at IHL, you hear a lot of buzzwords and often roll your eyes while playing Buzzword Bingo when the overused terms come up in presentations.  But every once in a while you hear a new description that actually does a better […]

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What Retailers Must Steal From Disney

It used to be that consumers HAD to go shopping.  But in our time-starved world, with the likes of Amazon delivering not just in 2 days but even in 1 hour, retailers must give consumers a reason they WANT to shop in their stores. To do so, retailers must transform […]

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Pursuing Unified Commerce Without Sacrificing Security

Without question, the single biggest trend in retail is in the area of Unified Commerce; namely getting both internal and external systems integrated in such a way that product can be shopped from anywhere and delivered from anywhere.  Retailers are scrambling to figure out how to best compete against Amazon, […]

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