Analyst Corner

Category: Unified Commerce

Artificial Intelligence: The 30 Year Success Story

I can confidently say that my very first exposure to artificial intelligence happened about thirty years ago. I was strolling through the computer engineering building on campus at Georgia Tech and happened onto a computer screen facing out onto the hallway. On the screen was a changing array of symbols […]

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NewsFlash: Retail in US grew 4.1% in Q1 2017

FAKE NEWS, FAKE NEWS…. At the risk of going political on you, if you read the mainstream news after the latest US Department of Commerce report you see headlines like “Retail Apocalypse” and “Retail Death Spiral”.  At best these show lazy reporting, at worst absolute fake news. Somewhere along the […]

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Amazon Has A TIGIR By The Tail

The single biggest problem that retailers are facing today is how to compete with Amazon.  While retailers have been arguing over whether the company is profitable in retail, Amazon has changed the game.  They are both a technology company and an endless aisle retailer with options for delivery in less […]

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What’s in a name – A better POS, perhaps?

When you attend the number of events that we do at IHL, you hear a lot of buzzwords and often roll your eyes while playing Buzzword Bingo when the overused terms come up in presentations.  But every once in a while you hear a new description that actually does a better […]

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What Retailers Must Steal From Disney

It used to be that consumers HAD to go shopping.  But in our time-starved world, with the likes of Amazon delivering not just in 2 days but even in 1 hour, retailers must give consumers a reason they WANT to shop in their stores. To do so, retailers must transform […]

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Pursuing Unified Commerce Without Sacrificing Security

Without question, the single biggest trend in retail is in the area of Unified Commerce; namely getting both internal and external systems integrated in such a way that product can be shopped from anywhere and delivered from anywhere.  Retailers are scrambling to figure out how to best compete against Amazon, […]

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Is Amazon the Walmart of 1990?

According to Investor’s Business Daily, over 51% of all E-Commerce growth during the holidays went to Amazon, and roughly a quarter of all North American retail growth for the year went to Amazon. Over 38% of U.S. households now have an Amazon Prime account, mainly for the free, two-day shipping, and […]

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REPLAY: Unified Commerce – Modern Retail’s Coming Together

The following is a replay of a webinar from December 15th on how retail is moving towards Unified Commerce. Unified Commerce is one step beyond Omnichannel and includes the technology enabled retail functions (both inside and outside the company) to serve the consumer where, when and how they desire. Multi ->Cross->Omni->Unified […]

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