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Macy’s Could See Over $7.5 Billion in Additional Business Gains from AI Through 2029
New research projects increased sales opportunities, improvements in gross margins, and lower expenses due to AI Readiness NASHVILLE, TN, US, December 1, 2023 – Department store chain Macy’s, Inc. could…
Retailers’ Top IT Priorities for 2024
The retail landscape is undergoing a significant transformation, with technology playing a pivotal role in driving growth and operational efficiency. Our recent study is titled "Winning the Race of Innovation",…
Network Speed and Reliability: Significance for Tier 3 Retailers
The retail landscape, driven by technological advancements and changing consumer expectations, is evolving at a rapid pace. As the market moves towards more cloud and AI-driven solutions, Tier 3 retailers…
Retail Innovation: A Tier 1 Priority
In the dynamic landscape of retail, innovation has emerged as a top priority for Tier 1 retailers. Clearly, retail innovation drives their competitive edge and long-term success. The year 2023…
HUGE change in Retail Data – Thank You CNBC, NRF and Affinity Solutions
Today a groundbreaking new service was announced by CNBC, NRF and Affinity Solutions to provide a near real-time view of consumer spending. If you have followed IHL at all, you…
A View from the GK Software User’s Conference
I recently had the opportunity to speak at the GK Software User’s conference in Raleigh in late September. The event marked a significant milestone for GK, as it was their…
The AI Impact on Retail Sales Growth
The retail industry is undergoing a profound transformation, largely driven by the increasing adoption of AI/ML technologies. This blog post delves into the transformative impact of AI/ML on retail sales…
AI/ML and Generative AI Has Potential to Bring Over $580 Billion in Extra Profits for Amazon and Walmart
New AI Readiness Index (AIR) research from IHL Group ranks the AI readiness for 212 top public retailers and restaurants with potential financial impact through 2029. NASHVILLE, TN, US, August…
Retail Returns: A Double-Edged Sword
Retail Returns Retail returns continue to be a challenge for the industry, and they require a system of reverse logistics. As e-commerce continues to rise, so too does the volume…
A Blend of Business and Speed: A Review of Tech Mahindra’s Analyst Day
Earlier this year I had the incredible opportunity to attend Tech Mahindra's Analyst Day at the iconic Texas Motor Speedway. Going into the day I was not familiar with Tech…