Analyst Corner

Category: Retail

Reflexis is on task

About 13 years ago I was invited to the Reflexis User Conference. With me in the audience that day were Paula Rosenblum (RSR Research) and Rob Garf (from AMR research at the time). That conference started with one of the most unique sessions we had ever seen at a user […]

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Why Did Toys ‘R’ Us Fail?

One of the frustrations in pushing back against the false Retail Apocalypse narrative are situations like Toys ‘R’ Us that people will point to and say – what about them?  It’s pretty easy to find stories that fuel the narrative but looking just a bit under the hood you see […]

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Webinar Replay – Cost of Cash

Retailers are facing a radically changing consumer.  The rise of online shopping is forcing retailers to not only update their technologies but the ways in which they engage their customers.  Things like mobile ordering, Click and Collect, Buy online and Pickup in Store (BOPIS) are requiring new processes and more […]

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Apple’s gift to retail, threat to privacy

If you have updated your iPhone or iPad you might not have realized this change to the way the Control Center handles WI-FI and Bluetooth settings.  In previous OS releases, when you turned off these settings in the Control Center, it actually turned off the radios. But the change in […]

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Artificial Intelligence: The 30 Year Success Story

I can confidently say that my very first exposure to artificial intelligence happened about thirty years ago. I was strolling through the computer engineering building on campus at Georgia Tech and happened onto a computer screen facing out onto the hallway. On the screen was a changing array of symbols […]

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NewsFlash: Retail in US grew 4.1% in Q1 2017

FAKE NEWS, FAKE NEWS…. At the risk of going political on you, if you read the mainstream news after the latest US Department of Commerce report you see headlines like “Retail Apocalypse” and “Retail Death Spiral”.  At best these show lazy reporting, at worst absolute fake news. Somewhere along the […]

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What’s in a name – A better POS, perhaps?

When you attend the number of events that we do at IHL, you hear a lot of buzzwords and often roll your eyes while playing Buzzword Bingo when the overused terms come up in presentations.  But every once in a while you hear a new description that actually does a better […]

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