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North American Retail Self-Checkout Systems Market Study
Format: Electronic PDF
Date of Publication: August 25, 2009
License: Enterprise/Electronic - See Pricing Tab for Fair Use
Pricing: $1,995.00
Geography: North America
Author(s): Lee Holman, Greg Buzek
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With more than $192 Billion in sales through Self-Checkout in 2008, this study looks at arguably the hottest store-level retail technology of today. The report focuses on the current trends in Self-Checkout, as well as the quantitative aspects of the Self-Checkout market. The report also reviews the leading vendors, their products, and the market segments wherein Self-Checkout is seeing success. Also included in this 40 page report is our assessment of the market opportunity and forecasts for shipments and installed base.

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Product Highlights

This report revolves around the area of Self-Checkout systems as deployed in Supermarkets, Mass Merchants, Home Improvement Centers, and Drug Stores. Recent installations at Kroger, The Home Depot, Lowe's, Albertson's, and others suggest that a large volume of the daily transactions in these stores is now being handled by Self-Checkout machines. This is allowing the labor force to focus on other aspects of the retail operation and on the highest margin customers in the store.

In this report we look at the quantitative aspects of Self-Checkout. Specifically we provide answers to questions such as:

  • What are the current Self-Checkout trends?
  • Who are the leading Self-Checkout vendors, and what are their offerings?
  • What retail segments have significant Self-Checkout penetration?
  • What is the market opportunity for Self-Checkout?
  • What are the forecasts for shipments and installed base?


Table of Contents


Introduction
    Introduction
    Self-Checkout Defined
    Self-Checkout Basics

Current Trends & Challenges
    Improved Customer Service
    Return on Investment
    Labor Challenges
    Intervention
    Security Concerns
    Things That Make You Go Hmmmm
    Location, Location, Location
    Fear Factor
    Are Retailers Letting Customers Use the Installed Systems?
    Heart Transplant, Anyone?

2008 Self-Checkout Market Share
    Overall Shipments by Vendor
    Detailed Shipments by Vendor
    Detailed Installed Base by Vendor
    Revenue Turn

Self-Checkout Vendors
    Fujitsu America
    NCR Corporation
    IBM Corporation
    Pan-Oston
    Other Vendors

Retail Segments and Self-Checkout
    Food / Grocery Segment
    Mass Merchant / Warehouse Club / Hypermarket Segment
    Specialty Hardgoods Segment
    Other Segments

Market Opportunity and Forecasts
    Market Opportunity by Segment
    Forecast Shipments thru 2013
    Forecast Installed Base thru 2013

References

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