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North American Retail Self-Checkout Systems Market Study
Format: Electronic PDF
Date of Publication: August 25, 2009
License: Enterprise/Electronic - See Pricing Tab for Fair Use
Pricing: $1,995.00
Geography: North America
Author(s):
Lee Holman, Greg Buzek
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With more than $192 Billion in sales through Self-Checkout in 2008, this study looks at arguably the hottest store-level retail technology of today. The report focuses on the current trends in Self-Checkout, as well as the quantitative aspects of the Self-Checkout market. The report also reviews the leading vendors, their products, and the market segments wherein Self-Checkout is seeing success. Also included in this 40 page report is our assessment of the market opportunity and forecasts for shipments and installed base.
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Format: Electronic PDF
Date of Publication: February 15, 2010
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What our customers have to say about this product
"Whenever I think of POS the first expert that comes to mind is Greg Buzek, but of course Greg and IHL Consulting are so much more than just POS, although there is still no one better. The depth and breadth of IHL's studies, databases, tools and fields of expertise grows each year and I look forward to taking full advantage of each and everyone of them."
- Joe Skorupa, Group Editor-in-Chief, RIS News
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"In the Retail Industry IHL commands the respect of the operators and other recognized industry experts. Greg has demonstrated his skills in many of his engagements. His presentations at industry conferences command full attention and provide valuable insight into trends in the industry. He uses his strong technical knowledge to identify solutions for real business problems. IHL, under Greg's leadership, has grown to be a required set of reports. When you need the real analysis of an industry trends or market information, IHL is the team to provide reports that you can depend upon."
- Jerry Leeman, Marketing Manager, IBM at time, now POS Strategies
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"Enjoyed the new kiosk market report, I'm appreciative that an organization with the stellar reputation of IHL is now covering our industry, it helps bring further validation (and much needed data) to our market."
- Bob Ventresca, Director of Marketing, NetKey
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Product Highlights
This report revolves around the area of Self-Checkout systems as deployed in Supermarkets, Mass Merchants, Home Improvement Centers, and Drug Stores. Recent installations at Kroger, The Home Depot, Lowe's, Albertson's, and others suggest that a large volume of the daily transactions in these stores is now being handled by Self-Checkout machines. This is allowing the labor force to focus on other aspects of the retail operation and on the highest margin customers in the store.
In this report we look at the quantitative aspects of Self-Checkout. Specifically we provide answers to questions such as:
- What are the current Self-Checkout trends?
- Who are the leading Self-Checkout vendors, and what are their offerings?
- What retail segments have significant Self-Checkout penetration?
- What is the market opportunity for Self-Checkout?
- What are the forecasts for shipments and installed base?
Table of Contents
Introduction
Introduction
Self-Checkout Defined
Self-Checkout Basics
Current Trends & Challenges
Improved Customer Service
Return on Investment
Labor Challenges
Intervention
Security Concerns
Things That Make You Go Hmmmm
Location, Location, Location
Fear Factor
Are Retailers Letting Customers Use the Installed Systems?
Heart Transplant, Anyone?
2008 Self-Checkout Market Share
Overall Shipments by Vendor
Detailed Shipments by Vendor
Detailed Installed Base by Vendor
Revenue Turn
Self-Checkout Vendors
Fujitsu America
NCR Corporation
IBM Corporation
Pan-Oston
Other Vendors
Retail Segments and Self-Checkout
Food / Grocery Segment
Mass Merchant / Warehouse Club / Hypermarket Segment
Specialty Hardgoods Segment
Other Segments
Market Opportunity and Forecasts
Market Opportunity by Segment
Forecast Shipments thru 2013
Forecast Installed Base thru 2013
References
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