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North American Retail POS Terminal Market Study
Format: Electronic PDF
Date of Publication: February 26, 2013
License: Enterprise/Electronic - See Pricing Tab for Fair Use
Pricing: $3,495.00
Geography: North America
Author(s): Lee Holman, Greg Buzek
Purchase Now Download Preview

Overview Preview FAQs Pricing

What do you define as POS?

At IHL we believe it is important that we state clearly the definitions of what we are classifying as a POS device. For the purposes of our analysis, we are defining POS as PC-based workstations, namely PC-class Processor-based and LAN-available terminals. Although others might include Electronic Funds Terminals as POS, we do not include them here. Perhaps the best definitions come from the use of the current model names of the top vendors that we are including:

  • Toshiba/IBM: SurePOS family

  • Wincor Nixdorf: BEETLE family

  • NCR: RealPOS family

  • ICL/Fujitsu: TeamPOS family

In our research, we do include PC on Cash Drawer Devices (PCOCD), however, we do not attempt to distinguish between vendors unless a particular market is affected significantly. We do include Self-Checkout terminals in the count, but do not break them out separately. For this detail we suggest our Self-Checkout Study.

We do not include Electronic Cash Registers (ECR) in our study. Although the lines have blurred as to POS and ECR in terms of processors and connectivity, we believe there is a clear distinction in functionality, expandability, and serviceability between the devices. Thus, we are considering the low end devices in the study as those of the Wincor Beetle 20, IBM 4614, and NCR Falcon variety and the TEC terminals that fit the POS criteria.

What segments are included in the study?

Our format for the study is based on detailed analysis of the following 10 retail market segments:
  • Food/Supermarkets
  • Drug Stores
  • Superstores/Warehouse Clubs
  • Department Stores
  • Category Killers (Home Centers, Electronics, Pet Superstores, Bookstores, Sporting Goods, Furniture, etc.)
  • Specialty Other (mall and strip-mall based Specialty Stores, predominantly apparel, shoes and gifts)
  • Mass Merchandisers (includes Discount Stores)
  • Convenience Stores/Gas Stations
  • Bar/Restaurants
  • Quick Service/Fast Food
  • Lodging
  • Entertainment - Casino/Cruise
  • Entertainment - Theme, Theaters, Sports


For the purposes of this report we do not count units that are in labs; we only count those in pilot or in rollout.


Purchase 2012 Study, Get 2013 Update Free
Purchase the current study now, then when released you will get the 2013 Study Free. We release the studies at roughly the same time each year. Contact us at ihl@ihlservices.com for more details.

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