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Sophia's Secret Search
IT and the North American Supermarket
Format: Electronic PDF
Date of Publication: July 20, 2009
License: Enterprise/Electronic - See Pricing Tab for Fair Use
Pricing: $1,495.00
Geography: North America
Author(s): Lee Holman, Greg Buzek
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This 164 page report investigates the challenges of the North American Supermarket Retailer and how information technology can be utilized to meet those challenges. For retailers this report includes the latest research on technology trends as well as technical profiles of top retailers like Kroger, Safeway, SuperValu, Walmart, Costco and others. The study includes detailed IT Spend and technical profiles for each of the Top 20 retailers selling grocery items.



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What our customers have to say about this product
"Greg is highly respected and made an excellent point that IT uses tools to put teammates in best place of store to promote profits."
- Steve M., Director of Store Systems, Major East Coast Grocer
"I was very impressed with your offering and am anxious to use it a little more to understand all its power"
- D. G., Director of Sales, Multi-national Retail Software Company



Product Highlights

This report is designed for use by Retailers, Technology Professionals, Financial Analysts and those people with a product/service idea that want to know who they need to speak with at particular supermarket retailers.

The study begins with a discussion of the latest trends and data results from recent IHL surveys of the industry, including IT Spend Trends and other key data. Next we include a section on "How a Supermarket Works", including key department areas and home office functions that people wanting to do business with Supermarkets need to know about. Finally we provide Profiles on the Top 20 North American Supermarkets (like The Kroger Company, Safeway, SuperValu, as well as Walmart and Costco) that includes Financial Metrics, IT Spend, Hardware and Software installed, and Key Contact Personnel within those organizations.

Table of Contents


INTRODUCTION
    Supermarkets Defined

SUPERMARKET TRENDS & CHALLENGES
    It's the Economy, Stupid
    A Change in the Rules
    Smaller Footprints in the Future?
    Increased Customer Expectations
    Increased Competition and Margin Pressure
    The More Things Change
    Increased Service Offerings
    Competition for the Food Dollar Away From Home
    Mergers and Acquisitions
    Bankruptcies and Divestitures
    Increasing Ethnic Diversity
    Hit or Miss Loyalty
    Health and Wellness is Still 'In'
    Perishables as a Way to Life?
    Self-Checkout
    Technology Adopters & IT Spend
    Need to Improve Speed and Efficiency of Operations
    Aging Equipment - Reducing Maintenance Cost
    Integration with Other Applications
    External Factors
    Outlook

HOW A SUPERMARKET WORKS
    Checkout Lines
    Specialty Departments
    Floor-Level Systems
    Back Office Systems
    Distribution & Supply Chain Systems
    Sales & Service Systems
    Headquarters Systems

TOP 20 NORTH AMERICAN SUPERMARKETS

APPENDIX - INDIVIDUAL RETAILER TECHNOLOGY PROFILES

REFERENCES

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